Counselor II - Mobile Crisis Call Center - FTE - Part-Time (Charleston)

State of South Carolina•Charleston County, SC

9d•Onsite

About The Position

The Counselor II provides support to callers of the Mobile Crisis Call Center at the Charleston Dorchester Mental Health Center in Charleston, South Carolina. This is an FTE part-time position scheduled for 20 hours per week. The counselor is expected to provide culturally competent responses and support the emergency services continuum of care through effective communication, collaboration, and adherence to procedures. The role includes responsibility for documentation, organization, teamwork, and meeting Quality Assurance standards. The position complies with Office of Mental Health and Charleston Dorchester Mental Health Center policies and protocols, applicable Quality Assurance, Corporate Compliance, Cultural Competence, and CARF requirements, and applicable federal and state laws. Attendance at trainings required by federal and state regulations is mandatory. This is an essential position and may require after-hours work to cover staff absences or may be designed for after-hours or weekend work. A serviceable personal vehicle and valid South Carolina driver's license are required.

Requirements

Bachelor's degree in guidance, counseling, or the social sciences.
Professional experience in human services or social services programs.
Working knowledge of mental health principles and practices.
Experience working and/or education in the mental health field.
Good listening and writing skills and ability to multitask.
Working knowledge of basic health and welfare services provided by other community agencies.
Serviceable personal vehicle and valid South Carolina driver's license.

Nice To Haves

Bachelor's, master's, or doctorate degree from an accredited program, university, or college in psychology, social work, counseling, marriage and family counseling, or another behavioral discipline deemed equivalent by SCOMH.
Experience in the crisis continuum of care.

Responsibilities

Provide a quality, culturally competent response to Mobile Crisis Call Center callers.
Follow and improve communication, collaboration, and procedures supporting the emergency services continuum of care.
Maintain knowledge of and accountability for documentation expectations.
Collaborate and work as part of the Center and the community.
Work efficiently and in an organized manner.
Maintain overall responsibility for meeting Quality Assurance standards.
Comply with OMH/CDMHC policies and protocols, applicable Quality Assurance, Corporate Compliance, Cultural Competence, and CARF policies, procedures, and regulations, and applicable federal and state laws.
Attend all trainings classified as mandatory by federal and state regulations.
Screen, assess, and consult with callers.

Benefits

Health insurance for employees, spouse, and children.
Dental insurance for employees, spouse, and children.
Vision insurance for employees, spouse, and children.
Long-term disability insurance for employees, spouse, and children.
Life insurance for employees, spouse, and children.
15 days of annual (vacation) leave per year.
15 days of sick leave per year.
13 paid holidays.
Paid parental leave.
S.C. Deferred Compensation Program available.
Retirement benefit choices: State Retirement Plan (SCRS) or State Optional Retirement Program (State ORP); enrollment in one listed plan is required for FTE employees.