Counsel, Commercial

Twilio•Boston, MA
•$155,520 - $228,700•Remote

About The Position

Twilio is seeking a Counsel, Commercial to support its growing commercial legal team and Go-to-Market Sales organization. The role partners with enterprise sales on the full life-cycle negotiation of complex enterprise sales deals and provides practical, sound legal advice that supports the business and preserves trusted partnerships across the company. This position is remote, but is not eligible to be hired in California, Connecticut, New Jersey, New York, Pennsylvania, or Washington. Occasional travel may be required for project or team in-person meetings, and employees may also be asked to attend in-person gatherings, off-sites, or customer meetings on an ad-hoc basis.

Requirements

  • Strong academic credentials and a demonstrated record of success as a lawyer.
  • Admitted to the bar and in good standing, or otherwise authorized to practice law (such as registered in-house status), in the state or province where the position is located.
  • At least 5 years of commercial transactions experience, including at least 3 years negotiating complex technology transactions such as SaaS.
  • Experience supporting a large sales organization.
  • Ability to structure, draft, and negotiate a high volume and broad range of commercial contracts, including Master Services Agreements, Professional Services Agreements, and Non-Disclosure Agreements.
  • Ability to provide entrepreneurial, quick-thinking, pragmatic, business-oriented advice that balances legal risk and business reward.
  • Ability to explain complex legal concepts and associated risks in ways non-lawyers can understand.
  • Outstanding written and verbal communication skills, including the ability to advocate for a position while maintaining a collaborative and open-minded approach.
  • Ability to triage a heavy workflow, set appropriate expectations with internal clients, and deliver results efficiently.
  • Fluency in reading, writing, and communicating in Spanish.

Responsibilities

  • Own the review, negotiation, drafting, and management of a wide range of legal agreements.
  • Advise internal clients on contract interpretation and negotiation.
  • Help ensure compliance policies are followed, protect the company from risk, comply with applicable local laws and regulations, and align with Twilio’s values.
  • Understand the context of customer positions and internal-client requests, and address problems and issues from their perspectives.
  • Evaluate and prioritize matters and issues requiring attention.

Benefits

  • Competitive pay
  • Generous time off
  • Parental and wellness leave
  • Healthcare
  • Retirement savings program
  • Corporate bonus plan eligibility
  • Health care insurance
  • 401(k) retirement account
  • Paid sick time
  • Paid personal time off
  • Paid parental leave
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service