Counsel, Commercial

Twilio
•$155,520 - $228,700•Remote

About The Position

Twilio is hiring a Counsel, Commercial to support its growing commercial legal team and Go-to-Market Sales organization. The role partners with enterprise sales to manage the full life cycle of negotiations for complex enterprise sales deals and provides practical, sound legal advice that supports the business and reinforces trust across the company. The position is remote, but is not eligible to be hired in California, Connecticut, New Jersey, New York, Pennsylvania, or Washington. Occasional travel may be required for project or team meetings, and employees may be asked to attend in-person team gatherings, functional off-sites, or customer meetings on an ad hoc basis. The role may be eligible for Twilio’s corporate bonus plan. Applications are intended to be accepted until November 30, 2026, subject to change based on business needs.

Requirements

  • Strong academic credentials and a demonstrated record of success as a lawyer.
  • Admission to the bar and good standing, or other authorization to practice law (such as registered in-house status), in the state or province where the position is located.
  • At least 5 years of commercial transactions experience, including at least 3 years negotiating complex technology transactions such as SaaS.
  • Experience supporting a large sales organization.
  • Ability to structure, draft, and negotiate a high volume and broad range of commercial contracts, including Master Services Agreements, Professional Services Agreements, and Non-Disclosure Agreements.
  • Ability to provide entrepreneurial, quick-thinking, pragmatic, business-oriented advice that balances legal risk and business reward.
  • Ability to explain complex legal concepts and associated risks clearly to non-lawyers.
  • Outstanding written and verbal communication skills, including the ability to advocate for a position while remaining collaborative and open-minded.
  • Ability to triage a heavy workflow, set appropriate expectations with internal clients, and deliver results efficiently.

Nice To Haves

  • Ability to read, write, and communicate fluently in Spanish.

Responsibilities

  • Own the review, negotiation, drafting, and management of a wide range of legal agreements.
  • Advise internal clients on contract interpretation and negotiation.
  • Help ensure compliance policies are followed, protect the company from risk, comply with applicable local laws and regulations, and align with Twilio’s values.
  • Understand the context of customer positions and internal client requests, and solve problems from their perspectives.
  • Evaluate and prioritize matters and issues requiring attention.

Benefits

  • Competitive pay
  • Generous time off
  • Parental and wellness leave
  • Healthcare
  • Retirement savings program
  • Health care insurance
  • 401(k) retirement account
  • Paid sick time
  • Paid personal time off
  • Paid parental leave
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