Council Liaison, 6th District

City of Richmond•Richmond, VA

About The Position

City Council is seeking a highly qualified candidate to support the City of Richmond’s 6th District Council Member. The Council Liaison provides advice and support to the Council Member’s office and serves as a liaison to City departments, the public, outside agencies, consultants, attorneys, and professional associations. The role builds and maintains community partnerships and networks, oversees cross-functional projects and legislation, manages competing timelines and calendars, and coordinates stakeholders. The position may involve planning and coordinating events; researching and developing legislation; analyzing data; gathering and evaluating statistical information; conducting projects; and investigating and resolving citizen complaints. The Council Liaison develops and integrates immediate- and long-term district strategy, responds to constituent service requests, interprets City codes and procedures in relation to constituent activities, and supports the Council Member’s legislative agenda. The role also maintains a visible community presence, attends and organizes meetings, represents the Council Member at meetings, and supports Council meetings and daily office management. This is an unclassified position, and the selected candidate serves at the will and pleasure of the Appointing Authority.

Requirements

Bachelor’s degree in business or public administration, or a field related to the assignment.
Two years of journey-level public service or constituent relations experience.
An equivalent combination of training and experience may be accepted as approved by the department.
Knowledge of project management, project methodologies and tools, community service projects, Microsoft 365, electronic databases and related applications, office management, legislative processes, media communications and relations, organizational management, public relations, and the public-sector environment.
Skills in calendar management and prioritization, communication with multiple stakeholders, relationship building, data entry, document retention and FOIA requirements, complaint investigation and resolution, budget and deadline monitoring, research and legislative report preparation, advising Council Members, writing and editing, conflict resolution, and customer service.
Ability to adapt, manage time, multitask, organize, and speak publicly to small and large groups.

Nice To Haves

CAPM or PMP certification is preferred but not required.

Responsibilities

Develop, interpret, and integrate immediate- and long-term strategy goals for the district, identifying relevant resources, individuals, initiatives, and opportunities.
Respond to constituent service requests by meeting with residents, researching issues, coordinating with City agencies, and following up.
Provide administrative interpretations of City code, policies, and procedures related to constituent activities to support fair and equitable treatment of residents.
Support the Council Member’s legislative agenda by coordinating with City agencies, conducting research and projects, analyzing data, evaluating statistical information, and tracking progress.
Build and maintain strategic community partnerships and networking models.
Create and manage a consistent, visible community presence, including attending and organizing district and civic association meetings and community awareness and engagement activities.
Represent the Council Member at meetings and report findings to the Council Member.
Assist the Council Member at Council meetings by monitoring O&Rs and developing special recognition programs and announcements.
Assist with day-to-day office management, including tracking discretionary and district spending, preparing newsletters, drafting correspondence, and scheduling meetings.
Manage cross-functional projects, legislation, timelines, calendars, and stakeholder coordination.
Plan, develop, and coordinate events.
As assigned, serve as a lead worker, including assigning work and monitoring its completion.