Cosmetic Coordinator | AboutSkin Dermatology

CPP Careers•Greenwood Village, CO

About The Position

The Cosmetic Coordinator is a patient-facing role at AboutSkin Dermatology focused on supporting cosmetic services, sales, scheduling, and the overall patient experience. The coordinator responds to patient inquiries, explains treatments, and recommends products, promotions, and memberships. They help maintain provider schedules, coordinate appointments, manage checkout and payments, arrange follow-ups, and encourage patients to rebook. The role also involves building relationships with patients through personalized recommendations and collaborating with the team to promote cosmetic services and achieve shared sales goals.

Requirements

  • Previous experience in sales, luxury retail, hospitality, customer service, or another client-facing environment.
  • Excellent communication and relationship-building skills.
  • A goal-oriented, sales-driven mindset and the ability to make recommendations and motivate patients to take the next step.
  • Strong organizational, multitasking, and computer skills.
  • A proactive approach to problem-solving.
  • A positive, dependable, collaborative team-player attitude.

Nice To Haves

  • A genuine passion for beauty, skincare, wellness, and medical aesthetics.
  • Enthusiasm for learning about treatments and services.

Responsibilities

  • Respond to patient inquiries about cosmetic services and explain available treatments.
  • Recommend products, promotions, and memberships to patients.
  • Proactively fill gaps in provider schedules and coordinate cosmetic appointments.
  • Manage the patient checkout process, process payments, schedule follow-ups, and encourage rebooking.
  • Understand patients’ individual goals and provide personalized recommendations.
  • Support patient retention by building lasting relationships.
  • Collaborate with the team to promote cosmetic services, achieve shared sales goals, and deliver an exceptional patient experience.
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