COS Material Handler/Driver

Johnstone Supply LLC•Palm Desert, CA

About The Position

The COS Material Handler/Driver receives, fills, and ships products accurately and efficiently and ensures products are transported safely and delivered on time to customers and other store locations. The position may perform a range of warehouse functions, including receiving, order fulfillment, picking, packing, stock replenishment, customer will call, and inventory cycle counts. Driving duties include route sequencing, order verification, loading and unloading, returns, gathering customer feedback, and maintaining company vehicles and warehouse equipment. A valid driver’s license must be maintained, along with compliance with applicable state and federal driving regulations. The role uses warehouse equipment and technology to move, store, label, and fulfill products; inspect and document shipments; prepare orders and hazardous-material shipments; and maintain accuracy and safety standards. The driver safely operates company vehicles, completes deliveries and related records, follows delivery schedules, communicates issues to supervisors, and provides courteous customer service. The position also supports equipment upkeep, inventory projects, and a clean and safe work environment. The work involves sitting, standing, and walking on concrete for much of the day, frequent lifting and carrying of items up to 50 pounds, and additional lifting with mechanical or team assistance. Driving may involve sitting for extended periods and exposure to bouncing and vibration.

Requirements

High school diploma or GED.
At least 1 year of truck-driving experience in a 26-foot vehicle or larger, or 1 year operating Johnstone equipment or vehicles under supervision, or an equivalent combination of education and experience.
Experience operating a forklift and other warehouse equipment safely and competently.
Valid driver’s license and a safe driving record acceptable to the company; must remain eligible to operate a commercial motor vehicle under applicable laws and regulations.
Forklift certification, or willingness to obtain certification on the job.
Ability to use GPS, mobile proof-of-delivery devices, RF equipment, and ERP software, and to read maps and mapping applications accurately.
Ability to perform basic arithmetic using whole numbers, common fractions, and decimals.
Ability to work safely, follow instructions and procedures, organize and prioritize work, attend to details, and complete routine paperwork.
Ability to operate delivery vehicles and power equipment, including forklifts, pallet jacks, and cherry pickers, and to use a lift gate safely and effectively.
Ability to lift, push, pull, and maneuver large or heavy products within established safety guidelines.
Familiarity with warehouse or distribution-center management systems and order-picking processes.
Ability to work with others in a team-based environment.
Strong customer-service skills, tact, diplomacy, and ability to maintain relationships.
Excellent verbal and written communication skills.
English proficiency in written and spoken communication.

Nice To Haves

At least 6 months of experience in a warehouse or distribution facility, preferably in HVAC/R or a related field.
Experience with a picker, RF scanner, and inventory management systems.
Knowledge of the HVAC wholesale industry, its principles, and practices.
Previous experience with OSHA and safety regulations and procedures.
Multilingual skills are valued.

Responsibilities

Receive, fill, and ship products accurately and efficiently, including receiving, order fulfillment, product picking, wrapping and packing, stock replenishment, customer will call, and inventory cycle counts.
Operate power equipment safely to locate, put away, stack, and move products; replenish stock and maintain reserve and will-call areas.
Unload incoming trucks using a forklift, pallet jack, electric pallet jack, or by hand.
Inspect incoming freight, verify quantities against orders and packing lists, document discrepancies, and complete required paperwork.
Verify product bar-code labels and stock numbers by scanning products, printing labels, and resolving labeling discrepancies.
Pick, pack, and stack orders to minimize damage, enter items into scan equipment, and complete required paperwork.
Label hazardous-material cartons and complete related documentation.
Prepare shipments, palletize and wrap orders, load trucks, and complete shipping paperwork.
Meet accuracy and efficiency standards and follow standard operating procedures.
Participate in inventory cycle counts and other assigned projects.
Assist with maintenance and upkeep of warehouse machinery, equipment, and company vehicles.
Maintain a safe and clean work environment, follow safety procedures, report concerns, use required protective equipment, and access MSDS information when appropriate.
Maintain required hazardous-material, forklift, and other certifications.
Communicate professionally and courteously with customers and coworkers.
Deliver products accurately and on time while providing exceptional customer service and gathering customer delivery expectations.
Safely operate company vehicles and equipment in accordance with DOT, state, federal, and company standards.
Keep assigned vehicles and work areas clean; perform routine inspections and preventative maintenance and report defects or repair needs promptly.
Load and unload trucks and verify deliveries against sales and transfer orders.
Prepare routes, follow schedules and deadlines, and deliver supplies and equipment in straight-body vehicles, including box trucks, to customers, job sites, and Johnstone locations.
Maintain safe telephone or radio contact with supervisors and promptly communicate delivery, traffic, safety, and customer issues.
Record sales and delivery information and complete manifests, including photos, signatures, and returns, using an iPad or manual process.
Return and secure the vehicle at the end of the day, verify fuel level, complete driver logs and other paperwork, and return receipts and monies.
Perform other duties as assigned and support company needs wherever and whenever necessary.

Benefits

Competitive wage.
Competitive paid time off.
Safe Harbor 401(k) with 100% employer match up to 5% of base pay and immediate vesting.
Holiday pay for 7.5 holidays per year.
Paid parental bonding time.
Employer-subsidized medical, dental, and vision plans.
Employer-paid life insurance and short-term disability.
Voluntary long-term disability, accident, critical illness, and hospital indemnity insurance.
24/7 access to virtual care and telehealth options.
Health Savings Account with employer contribution and flexible spending accounts.
Wellbeing program with an opportunity to earn reduced medical costs.
Employee Assistance Program for employees and their families.
Tuition reimbursement.
Employee referral bonus program.
Employee service milestone recognition program.