Correspondent Banking Representative

Capitol Federal® Savings Bank•Topeka, KS

9d•Onsite

About The Position

Responsible for supporting activities related to commercial loan participations and single-family correspondent and secondary market lending. Works with lead banks and correspondent lenders in the origination, purchase and servicing of commercial and mortgage loans. Assists the Correspondent Banking Director with certification processes, maintaining product documentation and maintaining, delivery and execution of legal agreements. Also supports the sale of participation and retail mortgage loans. Provide excellent customer service in response to requests for information and resolving issues on purchased and sold loans.

Requirements

One to three years of banking, lending or related experience.
High school diploma or equivalent.
Must possess strong attention to detail; be able to work quickly and efficiently on multiple tasks; possess working knowledge of Word, Excel, and general computer skills; possess strong oral and written communication skills.
Must be able to work independently within a team.
Must be able to organize, plan, and set priorities with minimal supervision.
A significant level of trust and diplomacy is required to be an effective subject matter expert in the position.
In-depth dialogues, conversations and explanations with other banking relationships, including matters that are sensitive and/or highly confidential nature is a normal part of the day-to-day experience.
Communications can involve motivating, influencing, educating and/or advising others on matters of significance.

Nice To Haves

College degree, preferred.

Responsibilities

Respond quickly and appropriately to calls and emails from lead banks and correspondent lenders.
Assist with the processing, origination and funding of participation and correspondent loans and processing loan payments, construction advances, wire transfers, loan term changes, account research, and other related needs.
Use loan software to process loan requests, including entering accurate details for the transaction into the software.
Requesting and archiving supporting documents including borrower financials, income verifications, insurance, closing documents, flood declarations title policy, environmental reviews and appraisal.
Updating workflows to accurately reflect the transaction’s current status.
Prepare, process and organize commercial loans and retail mortgage loans for the sale of the loan to other banks or entities.
Responsible for testing and maintaining correspondent lending processes and workflows in loan origination software and interfaces.
Annually recertify relationships such as Federal Home Loan Bank and Plaza Mortgage.
Responsible for registration and administration of company user accounts for the various platforms and servicers.
Maintain product descriptions and other informational sites and documentation as appropriate to ensure that the purchasing entity receives timely information in regards to sold loans.
Assist Correspondent Banking Director with review of Purchase and Participation Agreements.
Delivers annual Correspondent Compliance Questionnaire to correspondent lenders.
Manage the sale of VA loans to Plaza Mortgage including rate locks, delivery and funding.
Research, prepare and distribute management reports such as rate surveys, production/pipeline and other reports as requested.
Analyze data and information by identifying the underlying fundamentals and objectives using logic and reasoning.
Accurately post monetary transactions for loan payments, advances and loan funding.
Accurately process, publish and distribute retail and correspondent interest rate changes as directed by the Chief Lending Officer.
Perform other duties as assigned.
Actively participate in proactive team efforts to achieve departmental and company goals.
Must comply with current applicable laws, regulations and bank policies and procedures.
Comply with all safety policies, practices and procedures. Report all unsafe activities to supervisor and/or Human Resources.