Correspondence & Project Manager (Office of the President)

Johns Hopkins University•Baltimore, MD

13d•$55,145 - $96,760•Onsite

About The Position

The Office of the President seeks a Correspondence & Project Manager to provide project management, correspondence, and briefing support in a fast-paced, highly visible environment. The role prioritizes work, tracks deadlines, monitors progress, and ensures timely, high-quality deliverables. The manager serves as a liaison to offices across the institution and works closely with senior leaders, including the Deputy Chief of Staff, Senior Associate Vice President for Leadership Engagement, and Senior Director for Policy Initiatives. The position oversees incoming correspondence and requests for President Daniels, routes and prioritizes items, and manages outgoing documents requiring the President’s signature. It prepares and edits drafts, tracks correspondence on important topics, and maintains records in the office’s CRM system. The manager also coordinates and tracks presidential briefings, researches and prepares confidential briefing materials, and contributes to communications for the President and other senior leaders. The role serves as the primary lead for University Archives on presidential materials and supports meetings, staff management, project work, reporting, policy communication, and information sharing. The position requires a bachelor’s degree and four years of progressively responsible administrative experience, including work on special projects and assignments. Additional education may substitute for experience, and additional related experience may substitute for education beyond a high school diploma or equivalent, subject to the JHU equivalency formula. Five years of progressively responsible administrative support experience is preferred. The successful candidate is an excellent business writer and proofreader, organized and detail-oriented, able to manage multiple projects, exercise sound judgment, maintain confidentiality, collaborate professionally, and work independently in a complex, matrixed environment. Proficiency with Microsoft Office, Adobe Acrobat, and specialized applications such as CRM systems is required. This is a full-time position at the Homewood Campus, scheduled Monday through Friday, 8:30 a.m. to 5:00 p.m. Some evening and weekend work and flexible hours may be required as project needs dictate. The position is not eligible for visa sponsorship.

Requirements

Bachelor’s degree.
Four years of progressively responsible administrative experience, including experience with special projects and assignments.
Highly proficient with Microsoft Office, including Outlook, Word, Excel, and PowerPoint.
Excellent professional business writing, grammar, and proofreading skills.
Ability to work at a fast pace using strong judgment, problem-solving, and critical-thinking skills.
Proven aptitude with Microsoft Word, Excel, PowerPoint, and Outlook, as well as Adobe Acrobat and specialized computer applications such as CRM systems.
Ability to interact effectively with colleagues at all operational levels.
Ability to maintain confidentiality at all times.
Ability to work independently in a highly matrixed and complex business environment.
Professionalism, flexibility, collaboration, and a positive attitude.
Some evening and weekend work and flexible hours as project needs require.

Nice To Haves

Five years of progressively responsible experience providing administrative support.
Strong organizational and project management skills.
Strong verbal and written communication skills and the ability to manage multiple challenging projects.
Strong attention to detail, accuracy, and organization.
Advanced proficiency in operational oversight, oral and written communications, process improvement, project documentation, project management, report writing, research and analytical skills, and workflow management.

Responsibilities

Prepare for meetings, presentations, and discussions by gathering information to support timely responses and task management.
Support staff management and team meetings, and follow up on action items.
Prioritize incoming work, anticipate departmental needs, and follow up on deadlines, drafts, and reminders.
Lead or significantly contribute to recurring and ad hoc projects, including supporting or guiding other staff.
Compile information and produce reports, graphs, tables, records, and other information sources.
Answer questions, provide guidance, disseminate information, and interpret and communicate operating policies.
Maintain knowledge of departmental goals, standards, policies, procedures, and related departments.
Oversee incoming correspondence and requests for the President’s attention, triaging and prioritizing items as appropriate.
Manage outgoing documents and correspondence requiring the President’s signature, including obtaining approvals and additional signatures.
Draft, proofread, and edit documents and office communications for the President’s approval and signature.
Track correspondence on important topics and report to leadership.
Serve as office lead for the CRM system by entering incoming correspondence for tracking and archiving.
Manage and track briefings for the President’s events.
Research, prepare, edit, format, and compile confidential briefing and meeting materials for the President, ensuring timely accessibility.
Contribute to research, writing, and editing of documents, presentations, and communications for internal and external audiences, including materials for the President, Chief of Staff, and other senior leaders.
Serve as the primary lead for University Archives on presidential materials.
Perform other duties as assigned.