Correspondence Controller

Washington Headquarters Services•Arlington, VA

1d•Onsite

About The Position

Based in Washington Headquarters Service (WHS), this position is within the Classified Support Branch (CSB) of the Correspondence Management Division (CMD). CMD provides critical administrative and staff assistance to the Secretary of Defense, Deputy Secretary, and Executive Secretary, and develops and implements correspondence and mail management policies across the Office of the Secretary of Defense and Department of Defense components. The incumbent serves as a Correspondence Controller on a rotating shift basis. The branch remains operational whenever the Secretary of Defense and Deputy Secretary are in their offices, including evenings, weekends, and holidays, and personnel are on call during off-duty hours. The position may require shift work and unusual hours during peak periods, sometimes without advance notice. The incumbent must be able to obtain and maintain a Top Secret security clearance with Sensitive Compartmented Information (SCI), pass a special background investigation, maintain a valid driver's license, and may be subject to probation, pre-employment and random drug testing, overtime, and other than normal duty hours.

Requirements

U.S. citizenship is required.
Males born after December 31, 1959, must be registered with or exempt from Selective Service.
Must be determined suitable for federal employment and participate in the direct deposit program.
Must obtain and maintain a Top Secret security clearance with Sensitive Compartmented Information (SCI); a Special Background Investigation with favorable adjudication is required.
Must possess and maintain a valid driver's license.
At the GS-11 level, one year of specialized experience equivalent to GS-09 in federal service or the private sector, demonstrating ability to use correspondence or task management systems to analyze classified correspondence and task it to appropriate action offices; review, edit, and process correspondence under established policies; provide administrative policy and procedural guidance to customers and executive leadership; and manage suspense dates and task assignment changes.
Alternatively, qualifying education is a Ph.D. or equivalent doctoral degree, or three full years of progressively higher-level graduate education leading to such a degree in a relevant field such as criminal justice, security management, or law enforcement and administration.
A combination of qualifying education and experience may also meet the qualification requirement.
Qualifications and education requirements must be met by the announcement closing date and documented in the resume; the resume may not exceed two pages.
Applicants qualifying based on education or a combination of education and experience must provide sufficient education documentation and transcripts or degree records; education must be from an institution accredited by an accrediting institution recognized by the U.S. Department of Education.
Must meet time-in-grade requirements by the announcement closing date, if applicable.
May be required to successfully complete a probationary or trial period; a one-year probationary period is specified as a condition of employment.
May be required to work evenings, weekends, holidays, unusual hours, or overtime as directed by the supervisor.

Responsibilities

Direct the identification, logging, and routing of sensitive, classified executive correspondence for the Secretary of Defense, Deputy Secretary of Defense, and Executive Secretary on a rotating, 24/7 on-call shift basis.
Extract metadata and analyze correspondence subject matter to assign offices of primary responsibility (OPRs) and track actions in CATMS.
Serve as the authoritative resource on classified document protocols and audit complex files for compliance with DoD Manual 5200.01-V2 and DoD Manual 5110.04-V1-2 at page, subject, and paragraph levels.
Operate the Ghostwriter Autopen system under delegated authority, validate approval authorities, inscribe executive signatures or initials on official documents, and conduct final quality reviews of outgoing packages.
Serve as an official courier for extremely sensitive classified materials across the Washington National Capital Region to the White House, Congress, and State Department.
Coordinate priority shipments through the State Department Diplomatic Pouch.
Compile, digitize, and systematically safeguard classified official executive files.
Conduct regular accountability audits of classified holdings in compliance with National Archives and Records Administration mandates.
Manage suspense dates and changes to task assignments.
Review, edit, and process correspondence in accordance with established policies and procedures.
Provide advice, guidance, and assistance to customers and executive-level leadership on administrative policies, programs, and procedures.