Correctional Case Manager - Western Correctional Center for Women (WCCW)
State of North Carolina•55 Lake Eden Road Buncombe, NC
•$37,377 - $65,408•Onsite
About The Position
The Correctional Case Manager works in the Programs Department at Western Correctional Center for Women, a minimum-custody female correctional facility, and reports to a Correctional Programs Supervisor. The position carries a caseload of offenders and supports their rehabilitation through counseling, assessment, case planning, program coordination, and transition planning. The role requires effective communication and the ability to work under stressful conditions, including direct contact with incarcerated offenders who may become physically violent or verbally abusive.
Requirements
- Associate degree in Criminal Justice, Human Services, Recreation, or a related field from an appropriately accredited institution; or a high school diploma or GED and two years of custody experience within the North Carolina Department of Adult Correction; or an equivalent combination of training and experience.
- Must be eligible for certification by the North Carolina Criminal Justice Education & Training Standards Commission.
Nice To Haves
- Documented knowledge of case management practices, supportive counseling techniques, and/or interviewing techniques for intake assessments.
Responsibilities
- Provide supportive counseling and conduct assessments.
- Develop case plans and respond to offenders’ questions and concerns, including following up as needed.
- Make recommendations to the classifications committee.
- Communicate effectively with staff, offenders, and the general public.
- Perform crisis interventions, including suicide prevention.
- Assist with major dynamic programs or coordinate major or specialized rehabilitation programs, such as offender work assignments, work release, education, or recreation.
- Coordinate transition planning.
- Prepare written reports that accurately reflect information reviewed from various sources.
- Review, analyze, and evaluate documents and behavioral data gathered through interviews, written documentation, and personal observation.
Benefits
- Health Insurance options
- Retirement Plans
- NCFlex Supplemental Benefits
- Paid Vacation, Sick, and Community Service Leave
- Paid Parental Leave
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
