Correctional Case Manager - Western Correctional Center for Women (WCCW)

State of North Carolina•Buncombe County, NC

2d•Onsite

About The Position

Reporting to a Correctional Programs Supervisor at a minimum custody female correctional facility, this position works in the Programs Department carrying a caseload of offenders. Other duties of this position include, but are not limited to, providing supportive counseling, conducting assessments, developing case plans, answering and following-up on offenders’ questions and concerns as well as making recommendations to the classifications committee. This role requires communicating effectively with other staff, offenders and the general public and working under stressful conditions caused by direct contact with incarcerated offenders, who can become physically violent and verbally abusive. Performing crisis interventions to include suicide prevention is also a key responsibility. The position assists in major dynamic programs or coordinates major or specialized programs for the rehabilitation of offenders, such as offender work assignments, work release, education or recreation, as well as transition planning and coordinating. Preparing written reports with accurately reflect date reviewed by various sources, reviewing, analyzing and evaluating various documents and behavior data gathered form interviews, written documentation and personal observation are also part of the duties.

Requirements

Must be eligible for certification by the North Carolina Criminal Justice Education & Training Standards Commission.
Meet Criminal Justice Standards requirements (12 NCAC 09G .0302)
Pass a criminal background check
Produce a negative drug screening result
Successfully complete medical and psychological evaluations
Possess a valid driver’s license
Associate degree in Criminal Justice, Human Services, Recreation or a related field from an appropriately accredited institution; OR High School or General Educational Development (GED) diploma AND two years of custody experience within the North Carolina Department of Adult Correction; or an equivalent combination of training and experience.

Nice To Haves

Documented knowledge of case management practices, or supportive counseling techniques and/or interviewing techniques for intake assessments.

Responsibilities

Providing supportive counseling, conducting assessments, developing case plans, answering and following-up on offenders’ questions and concerns as well as making recommendations to the classifications committee.
Communicating effectively with other staff, offenders and the general public and working under stressful conditions caused by direct contact with incarcerated offenders, who can become physically violent and verbally abusive.
Performing crisis interventions to include suicide prevention.
Assisting in major dynamic programs or coordinate major or specialized programs for the rehabilitation of offenders, such as offender work assignments, work release, education or recreation, as well as transition planning and coordinating.
Preparing written reports with accurately reflect date reviewed by various sources, reviewing, analyzing and evaluating various documents and behavior data gathered form interviews, written documentation and personal observation.