Correctional Case Manager
About The Position
The Correctional Case Manager position is located at Bertie Correctional Institute in Windsor, North Carolina, and reports to a Correctional Programs Supervisor. The role involves assessing offender behavior and developing counseling strategies to support progress; providing information and supportive counseling to offenders and their families; and organizing and directing rehabilitation programs. The manager also conducts work-release and home-leave investigations, coordinates community resources, plans re-entry transitions, and recommends program involvement or custody-level changes to offender classification committees. The role includes working with offenders with varied problems, needs, and comprehension levels, serving in a custody capacity during certain activities, and working some evenings, weekends, and holidays. The position is designated mandatory during adverse weather events, requiring the employee to report or remain at work.
Requirements
- Meet one of the minimum education and experience pathways: an associate’s degree in Criminal Justice, Human Services, Recreation, or a related field from an appropriately accredited institution; or a high school diploma or GED and two years of custody experience within the North Carolina Department of Public Safety; or an equivalent combination of training and experience.
- Be eligible for certification by the North Carolina Criminal Justice Education & Training Standards Commission.
- Meet Criminal Justice Standards requirements (12 NCAC 09G .0302).
- Pass a criminal background check.
- Produce a negative drug screening result.
- Successfully complete medical and psychological evaluations.
- Possess a valid driver’s license.
Nice To Haves
- Documented knowledge of Prison Policy and Procedures and/or Facility Operations.
Responsibilities
- Assess offender behavior and develop counseling strategies to achieve desired progress.
- Answer offender questions and provide information about classification and sentencing status.
- Correspond with offender families and provide supportive counseling.
- Organize and direct rehabilitation program activities for offenders.
- Conduct work-release and home-leave investigations.
- Coordinate community resources and plan and coordinate re-entry transitions before parole or release into the community.
- Recommend offenders' program involvement or custody-level changes to classification committees.
- Work with offenders whose problems, needs, and comprehension levels vary greatly.
- Serve in a custody role during certain activities.
- Report or remain at work during adverse weather events.
Benefits
- Health insurance options
- Retirement plans
- NCFlex supplemental benefits
- Paid vacation leave
- Paid sick leave
- Paid community service leave
- Paid parental leave
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
