Corporate Trainer / Formateur Corporatif

Boston Pizza International Inc • Montreal, QC

7d • Hybrid

About The Position

Boston Pizza International is seeking a Bilingual Corporate Trainer (English / French) to join their team in the Greater Montreal area, supporting the Canadian market. Boston Pizza International, recognized as one of Canada’s 50 Best Managed Companies since 1994, is Canada’s No. 1 casual dining brand with over 370 restaurants and more than $1 billion in annual sales. In this role, the Corporate Trainer will contribute to the organization's success by working closely with new franchisees, management, and staff in restaurants, providing training on all duties and procedures related to both heart of house and front of house operations, in accordance with Boston Pizza International's training programs.

Requirements

• Minimum of 3 years’ experience in a supervisory/management role at a casual dining restaurant, either in the Front of House or Heart of House
• Available for extensive travel for extended periods of time
• Bilingual (French/English) with the ability to read, write, and speak both languages
• Excellent verbal and written communication skills
• Basic knowledge and understanding of Microsoft office programs and Microsoft Teams
• Great training and public speaking skills
• Agile, adaptable and can handle ever changing situations, some of which can be difficult
• Flexible with the ability to adjust your schedule as situations arise
• A team player and can work independently
• Good organizational skills and problem-solving skills
• Reliable transportation and hold a valid driver's license

Responsibilities

• Build the Boston Pizza Brand through supporting New Restaurant Openings (NRO) across Canada (extensive travel will be required)
• Carry out In-Depth, hands-on, training with Franchisees, General Managers and Kitchen Managers through the Hospitality Leadership Training program (HLT)
• Provide training and support to franchisees, managers, and restaurant level staff during new/re-sale support training in areas such as Dine-In, Takeout and Delivery, POSi Touch software, labour costs, operations, menu execution, food cost, and scheduling
• Work with the Senior Training Manager and Senior Corporate Trainers on supporting the development of training programs, training tools and management resources
• Support franchisees to achieve business goals and operate world-class restaurants through standardized Corporate Training programs for Franchisees and Managers

Benefits

• Flexible working environment that embraces both in-person and remote work
• Amazing employee programs and benefits
• Opportunities to promote internal talent
• Supportive tight-knit team
• Recognition as a Great Place to Work® and on various Best Workplaces™ lists including Mental Wellness
• Focus on giving back to communities through the Boston Pizza Foundation

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 101-250 employees