Corporate Security Guard

Goodwill SOLAC•Long Beach, CA

About The Position

The Corporate Security Guard works under the direct supervision of the Asset Protection Lead and the Compliance, Risk & Safety Manager, and under the guidance of the Corporate Compliance Vice President. The role safeguards Goodwill property and equipment and provides security services to Goodwill employees and service participants. The guard monitors people entering and exiting the contract services tunnel, maintains order on the premises, and patrols the main facilities periodically and daily. The schedule is provided upon hire and may change. The guard responds to emergency and alarm calls on a 24/7 basis, works with minimal supervision, and performs other duties as assigned.

Requirements

  • High school diploma or equivalent.
  • One year of security experience.
  • Ability to work alone or as part of a team.
  • Ability to work with all levels of staff and management.
  • Advanced verbal and written communication skills.
  • Basic proficiency with technology.
  • Ability to solve problems as they arise.
  • Ability to react appropriately in stressful situations.
  • Excellent interpersonal and communication skills for interacting with management, employees, service participants, security agencies, and the general public.
  • Valid California driver’s license, clean DMV printout, and ability to be insured to drive company vehicles.
  • Valid guard card.

Nice To Haves

  • Ability to work with a diverse population and people with barriers to employment.
  • Ability to work efficiently, safely, and cost-effectively.
  • Ability to follow instructions and work with minimal supervision.
  • Bilingual ability preferred.

Responsibilities

  • Patrol and monitor the company’s premises regularly to deter criminal activity and help keep the environment and property safe and secure.
  • Remove trespassers and policy violators while following Goodwill SOLAC policies and procedures and legal protocols; involve relevant authorities when needed.
  • Provide security services to Goodwill employees and service participants.
  • Monitor employee and visitor traffic entering and leaving the facility by checking identification.
  • Patrol the facility and parking lots for unusual activity.
  • Report, document, and handle safety and security incidents or concerns, notifying the Asset Protection Lead and Compliance, Risk & Safety Manager.
  • Identify physical security concerns and take appropriate action on the spot.
  • Ensure company CCTV systems are operational daily and monitor security footage for suspicious activity.
  • Use provided communication devices, such as a company work phone and email, clearly and concisely.
  • Respond to emergency calls and alarm activations on a 24/7 basis.
  • Ensure visitors sign in and record their information in the visitor log; prevent unauthorized access to restricted areas.
  • Provide directions or escorts to employees and visitors when needed, and direct incoming calls to the appropriate individual or department.
  • Work with minimal supervision and perform other related duties as assigned.
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