Corporate Receptionist

TIAA•Los Angeles, CA

1d•Onsite

About The Position

The Corporate Receptionist manages the Los Angeles office meeting calendar and conference room coordination, and welcomes clients and visitors. Under moderate supervision, the role handles scheduling, meeting logistics, and catering coordination; works with vendors and building services; and directs clients to appropriate areas of the office. The position covers the reception phone and supports a light call volume.

Requirements

At least 1 year of reception or administrative experience.
Strong in-person, phone, and written communication skills.
Professional demeanor when interacting with guests, including clients and executives.
Proactive, logical problem solver who is willing to assist when needed.
Strong working knowledge of Outlook, including email and calendar functions.
Knowledge of Teams for internal communication.
Ability to use online portals such as Zoom, building management, Corrigo for service requests, and Concur for travel bookings and expense reports.
Strong knowledge of Microsoft Word and Excel.

Nice To Haves

At least 3 years of reception or administrative experience.

Responsibilities

Add upcoming meetings to the Los Angeles meeting calendar, including Zoom setup for virtual attendees and conference room connections; coordinate with meeting hosts and the national equity team on management meetings.
Add scheduled visitors to the building security system in advance of meetings.
Receive and coordinate meeting refreshments, including setup and cleanup, often working directly with brokers.
Greet, welcome, and direct visitors, and notify company personnel when visitors arrive.
Interface with vendors, delivery personnel, technicians, building maintenance, and janitorial services.
Maintain an orderly and pristine appearance in office refreshment areas, conference rooms, the guest reception area, and at the front desk; escalate rare cases requiring outside maintenance to property management.
Cover the reception phone and handle light call volume.