Corporate Manager, Public Relations
About The Position
The Corporate Public Relations Manager serves as a dedicated public relations resource for select hotels within Pyramid Global Hospitality’s independent collection, Benchmark Resorts & Hotels. Acting as an extension of assigned properties’ marketing teams, the manager provides hands-on communications support, including media relations, story development, press materials, influencer engagement, and property-specific earned media initiatives. The role also supports broader Benchmark portfolio communications and executes portfolio campaigns in partnership with the corporate director of public relations and Pyramid’s external PR agency partner(s). The successful candidate is a creative, proactive communications professional who can work independently in a remote environment, build trusted relationships with property and corporate stakeholders, identify media opportunities, and manage multiple priorities across a diverse hospitality portfolio. The position may also support Pyramid Global Hospitality’s corporate communications program, including internal reporting and development of systems and resources for the broader public relations function. Some travel is required, at less than 25%.
Requirements
- At least 5 years of communications and public relations experience in a relevant field.
- Excellent written and oral communication skills.
- Ability to generate compelling story ideas and communications opportunities.
- Ability to manage multiple projects while exercising sound judgment, prioritization, and attention to detail.
- Media relations experience, including story development, pitching, and facilitating media requests.
- Knowledge of influencer and content creator best practices and experience executing campaigns.
- Ability to work under pressure and meet deadlines.
- Self-motivated and outgoing.
- Ability to work productively in a remote environment.
- Strong home internet connection.
- Availability to attend daily virtual meetings.
- Some travel required, less than 25%.
Nice To Haves
- Bachelor’s degree in public relations, communications, journalism, marketing, or a related field is preferred.
- Previous hospitality experience is a plus.
Responsibilities
- Lead day-to-day public relations support for assigned Benchmark Resorts & Hotels, including media relations, influencer and content creator relations, creative program ideation, reporting, writing PR materials, and coordinating execution with field marketing and on-property teams.
- Maintain consistent communication with assigned hotels and serve as an integrated, valued collaborator for each property.
- Identify newsworthy stories, trends, partnerships, milestones, and thought leadership opportunities, and present creative PR concepts for assigned hotels.
- Conduct proactive media outreach and respond to press requests to drive favorable coverage.
- Develop or update property press kits and ensure properties have relevant materials such as fact sheets, executive bios, and visual assets.
- Collaborate with the corporate director of public relations on PR policies, procedures, and best practices for reporting results and impact.
- Coordinate media and content creator visits with property stakeholders, destination representatives, and other partners.
- Support issues management and crisis communications through research, message development, and coordination of media responses.
- Execute integrated PR campaigns to increase awareness of Benchmark Resorts & Hotels in collaboration with corporate marketing leaders and the external PR agency.
- Act as a liaison among corporate stakeholders, agency partners, and participating properties to support efficient and consistent campaign execution.
- Partner with the external PR agency and corporate director of public relations to develop and advance portfolio-wide story opportunities.
- Develop and edit communications materials, including press releases, campaign messaging, fact sheets, FAQs, award submissions, and supporting assets.
- Monitor campaign performance and media coverage, and compile reports and insights to assess effectiveness and identify opportunities.
- Organize and maintain Benchmark public relations resources, including reports, media lists, asset libraries, property information, coverage trackers, editorial calendars, and campaign materials.
- Maintain current knowledge of property updates, openings, renovations, awards, partnerships, and milestones to identify opportunities across the collection.
- Lead editorial-style content development for the Benchmark Resorts & Hotels blog, including ideation, writer commissions, content review, and writer payments; coordinate with the corporate marketing manager for campaign alignment.
- Provide support for Pyramid Global Hospitality’s corporate communications program as needed, including internal reporting and development of PR systems and resources.
- Attend daily virtual meetings and undertake some travel, less than 25%.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
