Corporate Compliance Manager

Youth Opportunity Investments, LLC•Nashville, TN

About The Position

The Corporate Compliance Manager provides leadership and oversight for program operations related to regulatory compliance, accreditation, risk management, and quality assurance. The role supports assigned Youth Opportunity programs by ensuring adherence to applicable regulatory guidelines, accreditation standards, contractual obligations, and company policies. Working collaboratively with facility leadership, corporate departments, and external partners, the manager promotes continuous quality improvement, operational integrity, and best practices across assigned sites.

Requirements

  • Bachelor’s degree in Human Services or a related field.
  • At least five years of direct residential experience with youth.
  • Strong interdisciplinary knowledge of program operations, regulatory requirements, and licensing and accreditation standards.
  • Demonstrated experience with evidence-based practices, crisis intervention, and quality assurance systems.
  • Strong verbal, written, planning, and analytical skills.
  • Ability to exercise sound judgment, discretion, and independent decision-making.
  • First Aid and CPR certification, or ability to obtain certification.
  • Ability to work independently and manage competing priorities.
  • Frequent travel required.
  • Must maintain a valid state driver’s license.
  • Must meet all state criminal background check requirements.
  • Must be in good physical health and emotionally stable; able to engage with youth, participate in physical interventions, and transport youth or staff as needed; free of communicable diseases as defined by the state; and pass evaluations of physical techniques and certification exams.

Nice To Haves

  • Master’s degree.
  • Supervisory experience.

Responsibilities

  • Provide managerial and administrative oversight for program operations, regulatory compliance, accreditation, and contract adherence.
  • Ensure compliance with system-wide standards by implementing risk management systems, fidelity monitoring, and continuous quality improvement processes.
  • Lead quality assurance and performance improvement planning, including data analytics, site-based monitoring, technical assistance, and corrective action planning.
  • Maintain consistent communication and collaboration with facility administrators, department managers, and assigned corporate leadership.
  • Serve as liaison with external professionals and oversight bodies, coordinating licensure, accreditation, monitoring, and review activities.
  • Serve as System Administrator for Kaleida Care, coordinating, verifying, entering, and monitoring timely and accurate reporting.
  • Review policies, regulatory requirements, and accreditation standards on an ongoing basis to ensure programs remain compliant and current.
  • Collaborate with state, program, and corporate leadership to develop and update monitoring tools, reporting processes, and evaluator practices.
  • Demonstrate professionalism, teamwork, and leadership while promoting a positive and productive work environment.
  • Engage in continued professional development related to compliance, quality assurance, and youth services.
  • Maintain punctuality, attendance, and professional conduct.
  • Report incidents or concerns related to youth safety, boundaries, or inappropriate conduct.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision insurance.
  • 401(k) with up to 4% employer match and immediate vesting.
  • Paid time off and holidays, with four hours of PTO earned every pay period.
  • Free prescription delivery on most medications.
  • Tuition reimbursement and professional development.
  • Employee Assistance Program.
  • Supportive, mission-driven work environment.
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