Corporate Commercial Collections/Accounts Receivable Specialist
About The Position
The Corporate Collections Specialist is responsible for direct contact with customers to facilitate payment on outstanding invoices. This role involves working with commercial customers to identify and resolve outstanding issues on billed invoices, developing professional and productive relationships to address root causes for payment delays, and assessing risk on upcoming business requests while determining appropriate status for ongoing business accounts. The specialist will also be responsible for notating detailed collection efforts into the AR system, initiating calls on past due accounts, researching discrepancies, collaborating with local branches, and recording/reporting billing discrepancies or disputes. Reprinting invoice copies and statements as needed, along with other assigned duties, are also part of this role.
Requirements
- High School Diploma, preferably with accounting courses.
- Two years of experience in accounts receivable and or accounting experience.
- One year of prior commercial collections experience.
- Excellent verbal and interpersonal skills.
- Detail oriented.
- Knowledge and basic proficiency monitoring and maintaining commercial customer accounts.
- Ability to work independently and consistently meet deadlines.
- Ability to handle confidential or sensitive information with discretion.
- Microsoft Office: Excel and Word, and or Access would be a plus.
- Intermediate math skills.
Nice To Haves
- Experience with Davisware Global Edge is a plus.
Responsibilities
- Work with commercial customers to identify and resolve outstanding issues on billed invoices.
- Develop professional and productive relationships with customers to help identify and resolve root causes for payment delays.
- Assess risk on upcoming requests for business and assist in determining appropriate status for ongoing business accounts.
- Notate detailed collection efforts into AR system.
- Initiate calls on past due accounts from assigned account list coupled with strategic goals.
- Research discrepancies and provide resolution when additional help is required.
- Collaborate with local branches on accounts receivable related issues as required.
- Record and report billing discrepancies or disputes.
- Reprint invoice copies and statements as needed.
- Other duties as assigned.
Benefits
- Medical, Dental, and Vision
- 401k & Profit Sharing
- Paid Holidays & Vacation
- Short-Term Disability
- Long-Term Disability Insurance (company paid)
- Life Insurance (company paid)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
