Corporate Client Service Specialist
About The Position
Capitol Services is seeking a Corporate Client Service Specialist to join their team in Carson City, NV. This role involves providing support and service to clients by receiving and processing orders related to corporate public record filings and document retrieval. The position is full-time, Monday through Friday, from 8:30 am to 5:30 pm PST. Capitol Services was founded in 1978 and is a leading provider of services to legal and financial professionals nationwide, emphasizing friendly, high-value service in a collaborative atmosphere that encourages work-life balance. They have been recognized as one of the "Best Places to Work".
Requirements
- Direct and relevant industry experience in nationwide corporate transactions, including formations, mergers, conversions, qualifications, amendments, dissolutions, withdraws, and document retrieval.
- Strong organizational and time management skills; ability to multi-task and prioritize projects/assignments.
- Strong attention to detail and a reasonable sense of urgency when processing orders to completion.
- Excellent verbal and written communication skills; professional and friendly communication with clients, coworkers, correspondents, and others.
- Adaptable to new tools, processes, and technologies; ability to adapt to changing priorities in a fast-paced and high-stress environment.
- Strong problem-solving skills.
- Coachable; ability to retain and implement instruction and training; open to learning current processes and systems; not afraid to ask questions.
- Positive attitude; courteous and polite, especially when navigating difficult conversations, problems, or complaints.
- Able to work in both a team and independent setting; foster support and dependability towards peers while getting individual tasks done within specific time constraints.
- Reliable; able to work during regular business hours in the Carson City office; punctual and able to follow an assigned work schedule.
- Able to maintain client confidentiality at all times.
- Comfortable using Microsoft Software (Outlook, Word, and Excel) and interacting with Adobe PDF documents.
- Able to remain in a stationary position 75% of the time.
Nice To Haves
- 5+ years of experience in corporate public record filings and document retrieval.
Responsibilities
- Communicate with clients, coworkers, correspondents, jurisdiction employees, and others in a timely, effective, and professional manner
- Utilize systems to build transactions and release various portions of the order to coworkers, correspondents, or state/county offices for processing
- Generate proposals for clients, including fees and turnaround expectations
- Access public record websites to file and retrieve publicly recorded documents
- Review, prepare, and submit filings, paying close attention to rules and regulations
- Maintain clear records throughout transactions to ensure accurate results and invoicing
Benefits
- $26.00 to $35.00 hourly rate
- 3 medical plans to choose from including a 100% employer-paid option for the employee
- 100% employer-paid dental and vision benefits for the employee
- 401(k) with scheduled employer contribution
- Employer-paid employee assistance program, as well as life and long-term disability insurance
- 4 weeks of paid time off annually, which begins accruing upon hire
- 10 paid holidays
- Encouraged work-life balance
- Hybrid working model with WFH equipment provided following successful training
- Office team events
- Learning development opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
