Client Service Specialist

HUB InternationalSaskatoon, SK
Onsite

About The Position

As the Client Service Specialist, you will be involved in assisting with the set-up of employer group benefits plans and are responsible for assisting with the day-to-day administrative duties for the Employee Benefits Department. During your busy day, your main duties will include but will not be limited to: Communicate with Clients, Employees and Carriers. Provide customer service support to Consultants, Clients, and Employees. Attend Client meetings. Draft Employee communications. Write/prepare marketing reports and other reports as needed. Conduct Employee meetings and presentations in person and/or virtual. Create Client and/or Employee presentations. Review contracts, booklets, and amendments. Prepare market specifications, summarize, and analyze quotations. Provide benefit solutions and alternatives to consultants. Prepare benefit costing alternatives. Undertake cost share analysis reviews. Peer review other team members’ work.

Requirements

  • Life insurance license (LLQP) or working towards
  • Motivated to help support a diverse team and contribute to a team environment
  • Pro-active and a self-starter with a keen attention to detail
  • Demonstrated ability to communicate effectivity in both written and verbal
  • Works well in a fast paced, client-focused environment
  • Proficiency in windows-based computer systems
  • 1-2 years of relevant experience

Responsibilities

  • Communicate with Clients, Employees and Carriers.
  • Provide customer service support to Consultants, Clients, and Employees.
  • Attend Client meetings.
  • Draft Employee communications.
  • Write/prepare marketing reports and other reports as needed.
  • Conduct Employee meetings and presentations in person and/or virtual.
  • Create Client and/or Employee presentations.
  • Review contracts, booklets, and amendments.
  • Prepare market specifications, summarize, and analyze quotations.
  • Provide benefit solutions and alternatives to consultants.
  • Prepare benefit costing alternatives.
  • Undertake cost share analysis reviews.
  • Peer review other team members’ work.

Benefits

  • Excellent compensation
  • benefits
  • RRSP match
  • referral incentives
  • company perks
  • Work flexibility
  • Paid educational training and vast learning opportunities
  • Room for advancement and growth within the organization
  • Paid day off for your birthday
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