Corporate Card Manager

Docusign • UNAVAILABLE, UNAVAILABLE

4d • Remote

About The Position

The Corporate Card Manager is responsible for overseeing a global corporate card program, ensuring operational excellence, financial accuracy, and a seamless cardholder experience across multiple regions. This role requires managing a complex global program coordinating across multiple time zones, and working with several banking platforms. The ideal candidate is highly analytical, detail-oriented, and comfortable balancing day-to-day operational responsibilities with strategic program management. You will play a critical role in our Finance Shared Services team, acting as the subject matter expert for card programs and T&E technology. We are seeking a candidate who brings a "can-do" attitude and the ability to turn complex challenges into scalable, efficient processes.
This position is an individual contributor role reporting to the Senior Manager, Travel & Expense.

Requirements

• 8+ years of experience managing a mid- to large-scale global Travel & Expense (T&E) card program and administering multiple banking platforms
• Experience in manual account reconciliations, complex financial analysis and month-end close support
• Experience with Advanced Microsoft Excel (Pivot tables, X/Vlookup, complex formulas, and macro-based automation) to support strong analytical and problem solving skills
• Experience managing/mentoring a team and influencing stakeholders across different levels of an organization
• Experience with corporate card compliance, financial controls, and audit requirements

Nice To Haves

• Bachelor's degree in Accounting, Finance, Business Administration, or a related field
• Hands-on experience with SAP Concur and Oracle Fusion/ERP systems
• Experience implementing RPA (Robotic Process Automation) or other automation tools to improve reconciliation efficiency
• Exceptional communication, the ability to prioritize competing demands independently, and a solutions-oriented mindset

Responsibilities

• Architect and manage a global corporate card program across multiple regions and banking platforms
• Partner with banking institutions, procurement, and executive leadership to ensure program efficiency, scalability, and compliance
• Monitor banking platforms daily to ensure uptime, timely payments, and proactive resolution of cardholder issues before they impact the business
• Oversee end-to-end month-end Global card reconciliation, investigating discrepancies and maintaining "audit-ready" documentation at all times
• Develop and maintain dashboards that provide leadership with visibility into compliance, spend trends, and operational KPIs
• Perform deep-dive data analysis to identify risks and recommend cost-saving opportunities for policy & process enhancements
• Monitor banking platforms to confirm payments are posted accurately and on time
• Coach and mentor a small, high-performing team, fostering a culture of accountability and continuous improvement
• Serve as the internal voice for T&E policies, facilitating training and creating resources that empower employees to navigate the system effectively
• Collaborate with Accounting, Finance, and IT to integrate systems and streamline expense workflows for continuous improvement
• Manage competing priorities effectively while influencing stakeholders across multiple functions and leadership levels
• Lead meetings with banking partners, finance teams, procurement, accounting, and executive leadership
• Collaborate with internal departments to improve policies, processes, and user experience

Benefits

• Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.
• Stock: This role is eligible to receive Restricted Stock Units (RSUs).
• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree