Corporate Business Analyst II

Glacier Bancorp, Inc.•Bozeman, MT

About The Position

As part of the Enterprise Project Management Office (EPMO), the Corporate Business Analyst II partners with business owners to facilitate consistent project delivery and deliver value for customers and employees. The role builds relationships with bank users, management at all levels, and vendors, and represents the EPMO across bank groups. It performs detailed business requirement, data, and workflow analysis for small to medium projects, develops functional requirements and user stories, creates and leads user acceptance testing, supports process design and improvement, and contributes to procedures, process flows, and training. The position follows EPMO processes and best practices. The role analyzes and redesigns processes, workflows, and data; works with subject matter experts and stakeholders to identify industry best practices and recommend improvements; and facilitates workshops, presentations, and training. It may independently lead enterprise-scale process improvement, management, and standardization initiatives. It elicits and documents business requirements through methods including interviews, document analysis, workshops, and workflow analysis, and translates them into functional requirements and user stories for system development and configuration. The analyst supports Agile and Scrum activities, including ceremonies, backlog grooming, user story prioritization, and communication between business and development teams. The position also supports troubleshooting during testing and implementation. It performs business case and resource analyses for proposed projects, scopes related initiatives, supports project approval and prioritization decisions, and evaluates project outcomes against expected return on investment and stated objectives. The role adheres to governance, security, and risk management practices, company policies, and applicable laws and regulations, and must complete assigned training. This is a corporate position that may be located in an available bank division in AZ, CO, ID, MT, NV, TX, UT, WA, or WY. The entry-rate pay is $66,000 per year, calculated for Kalispell, MT. Washington ranges are $73,000–$109,400 for Spokane and $69,500–$104,200 for Wenatchee. Offers may vary based on location, experience, and education.

Requirements

Bachelor’s degree in a business-related discipline, such as organizational management, marketing, finance, or information technology; equivalent combinations of relevant education and work experience may be considered.
At least five years of hands-on Business Analyst experience with PMI-PBA or CBAP certification, or seven years of experience without the required certification.
Active PMI-PBA certification; CBAP or equivalent certification will also be considered.
Experience using Microsoft Office, including Word, Excel, and PowerPoint, and modeling tools such as Visio.
Strong written and interpersonal communication skills, including the ability to present ideas in user-friendly language.
Ability to influence and gain cooperation and agreement from senior-level professionals and stakeholders.
Demonstrated diplomacy, professionalism, leadership, problem-solving, analytical, and technical skills.
Ability to facilitate workshops and gain organizational buy-in for business improvement and process standardization.
Strong relationship-development skills and a customer-oriented approach when working with bank and corporate stakeholders.
Self-motivation, adaptability to changing priorities and timelines, and the ability to prioritize and execute tasks under pressure with minimal supervision.
Ability to work collaboratively in a team-oriented environment and interact professionally with people from diverse backgrounds.
Ability to maintain regular, reliable, and timely attendance.
Ability to travel up to 10%, drive with proper licensing, and travel by automobile, commercial airline, rental vehicle, and public transportation, including lodging in public facilities.

Nice To Haves

Technical experience and knowledge.
Banking experience.

Responsibilities

Perform process design and redesign, process improvement, workflow analysis, and data analysis.
Analyze processes with subject matter experts and stakeholders, identify industry best practices, and recommend improvements.
Facilitate workshops, presentations, and training sessions to promote business improvement and standardization.
Lead assigned enterprise-scale process improvement, process management, and standardization efforts independently of project management.
Elicit, analyze, and document business requirements using interviews, document analysis, requirements workshops, and workflow analysis.
Write functional requirements and user stories to guide system development and configuration.
Participate in Agile and Scrum ceremonies and collaborate with cross-functional teams to align business goals and technical solutions.
Assist with backlog grooming, prioritization of user stories, and communication of business needs to development teams.
Create user acceptance testing plans and lead user acceptance testing.
Participate in creating user procedures, process flows, and training.
Identify, analyze, and resolve functional and technical issues encountered during testing and implementation.
Analyze business cases and resource needs and availability for proposed projects and strategic programs.
Discover, analyze, and scope interrelated initiatives to support informed decisions by project managers, sponsors, and senior stakeholders.
Conduct post-project analyses to assess whether return on investment and stated objectives were achieved.
Support governance, security, and risk management practices and comply with company policies, applicable laws, and required training.