Corporate Aircraft Scheduler Dispatcher

Dollar Tree•Chesapeake, VA

1d•$70,000 - $78,000

About The Position

The Corporate Aircraft Schedule Dispatcher serves as the primary point of contact for planning, scheduling, coordinating, and supporting all company aircraft operations for Dollar Tree’s Aviation Department. The role works closely with executives, executive assistants, flight crews, vendors, and aviation leadership to support safe, compliant, efficient domestic and international travel. It requires managing complex logistics, maintaining confidentiality, and proactively resolving operational issues. The dispatcher coordinates flight schedules and passenger travel, develops trip itineraries, arranges trip services and alternative transportation, supports international trip requirements, and monitors operational and regulatory matters. The position also maintains operational and financial records, processes vendor invoices and expenses, supports departmental reporting and budgeting, and contributes to safety and continuous improvement initiatives. The role may require after-hours, weekend, and holiday operational support when needed.

Requirements

High school diploma or equivalent required.
A minimum of 3–5 years of experience in corporate aviation, flight operations, dispatch, scheduling, aviation administration, or a related field is preferred.
Strong knowledge of FAA regulations, flight operations, aviation weather, airport operations, and flight-planning processes.
Experience coordinating domestic and international travel logistics.
Strong understanding of aviation scheduling systems and trip-support platforms.
Exceptional organizational skills and attention to detail.
Strong analytical, problem-solving, and decision-making abilities.
Ability to manage multiple priorities simultaneously in a time-sensitive environment.
Excellent verbal and written communication skills.
Advanced proficiency in Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint.
Ability to maintain strict confidentiality regarding executive travel and company operations.
Ability to work independently and exercise sound judgment under pressure.
Flexibility to provide after-hours, weekend, and holiday operational support when required.

Nice To Haves

Associate's or bachelor's degree in Aviation, Business Administration, Logistics, or a related field.
Experience supporting executive travel within a Part 91 corporate flight department.
FAA Aircraft Dispatcher certification or other aviation scheduling or operations certifications.
Pilot certificate.
NBAA Certified Aviation Manager (CAM) coursework or equivalent aviation operations training.
Experience with aviation scheduling, reporting, and trip-planning software.
Knowledge of customs, immigration, landing permit, and overflight permit requirements.

Responsibilities

Schedule and coordinate executive and team member travel on company aircraft in accordance with FAA regulations and company policies.
Serve as the liaison between passengers, executive assistants, flight crews, and aviation leadership for travel requests and itinerary changes.
Use aviation scheduling and flight-planning systems to manage aircraft schedules, crew availability, and passenger requirements.
Monitor daily flight operations and communicate schedule updates, delays, and operational changes.
Coordinate aircraft utilization around crew availability, maintenance schedules, airport restrictions, weather, and operational limitations.
Recommend efficient, cost-effective travel solutions and arrange charter, commercial airline, or other transportation when appropriate.
Coordinate hotels, ground transportation, catering, and other travel services; prepare and distribute detailed trip itineraries and updates.
Evaluate Fixed Base Operator options for fuel pricing and service agreements, and coordinate with FBOs, fuel providers, airport authorities, customs agencies, and ground-handling vendors.
Verify passenger services and operational support before aircraft arrivals and departures, and maintain current information about airports, fuel, destination requirements, and support services.
Coordinate international trip planning, including permits, customs and immigration requirements, security protocols, ground handling, and passenger and crew documentation.
Partner with third-party trip-support providers and assist aviation leadership with operating authorizations and permissions.
Coordinate trip-related risk evaluation with flight crews and aviation management; review and distribute NOTAMs, TFRs, and operational advisories.
Maintain regulatory, operational-control, audit, schedule, manifest, permit, fuel, expense, and other operational records.
Report hazards, safety concerns, incidents, and operational risks; participate in the Safety Management System, risk assessments, and continuous improvement initiatives.
Manage fuel vendor databases, pricing agreements, and fuel procurement programs; maintain relationships with aviation vendors and service providers.
Process invoices and expenses for fuel, airport fees, hangar charges, permits, maintenance, and vendor services; assist with budget tracking, reconciliation, forecasting, and month-end accruals.
Coordinate with Accounts Payable on invoice and vendor-payment processing and provide operational and financial data for reporting.
Provide professional, discreet, and confidential customer service and communicate travel plans and operational updates to executive assistants and leadership.
Identify improvements to scheduling efficiency, service quality, operational effectiveness, and cost management; participate in training and departmental initiatives.