Core Banking Systems Engineer

Seattle Credit Union•Washington, DC

2d•$97,865 - $146,890•Hybrid

About The Position

The Core Banking Systems Engineer oversees, maintains, and proactively delivers solutions for Seattle Credit Union’s Fiserv DNA core system. The role provides expertise for core applications, manages applications, serves as a liaison between customers and the core application vendor, troubleshoots application issues, and performs upgrades and enhancements. The position also supports related applications, integrations, data, reporting, automation, and enterprise projects. This is a hybrid role, with work performed remotely and in an office and/or branch environment in the Greater Seattle area of Washington State. Team members may attend special off-hour meetings and seminars. Work may include prolonged periods of sitting at a desk and working on a computer.

Requirements

Associate degree or equivalent work experience in Computer Science, Information Technology, or Fiserv DNA.
Four or more years of experience in the IT profession.
Four or more years of financial institution experience.
Four or more years of work-related skills, knowledge, and experience with Fiserv DNA and Nautilus.
Four or more years of hands-on experience administering the DNA core system and an automation system or related job automation system.
Two or more years of direct experience as an application analyst or equivalent.
Advanced knowledge of Fiserv products and core banking operations.
Experience administering and supporting Automic Batch Scheduler.
Experience collaborating with business teams and core banking vendors on requirements gathering, design, development, testing, implementation, and status reporting for enterprise projects.
Experience supporting enterprise applications in production, including incident management, service request fulfillment, vendor case management, issue escalation, and resolution.
Experience supporting system integrations, interfaces, automation processes, and data conversion projects.
Strong analytical, communication, customer service, and problem-solving skills.
Ability to build and maintain positive working relationships, collaborate across teams, and deliver quality outcomes.

Nice To Haves

Bachelor’s degree in Computer Science, Information Technology, Information Systems, Business Analysis, or a related field.
Proficiency with Oracle Relational Database Management Systems (RDBMS).
Experience writing, troubleshooting, and optimizing SQL queries.
Experience with scripting languages such as Python, PowerShell, or similar automation tools.
Experience with business intelligence, reporting, analytics, and dashboard solutions.
Understanding of relational and non-relational data modeling, data governance, and enterprise data management practices.
Experience with software development principles, including object-oriented programming and software design methodologies.
Intermediate experience with SOLID design principles and software architecture concepts.
Experience supporting enterprise banking systems, integrations, and digital banking platforms.
Experience with .NET, C#, PowerShell, and Python.

Responsibilities

Administer, support, and enhance Fiserv DNA and related core banking applications, integrations, and third-party systems, including Nautilus and batch automation.
Install, test, maintain, and support application upgrades, patches, enhancements, and critical fixes.
Troubleshoot server, application, integration, and data-related issues across production and non-production environments.
Create, modify, and maintain system jobs, schedules, automation processes, and operational procedures.
Monitor application performance, availability, security, and stability.
Evaluate data structures and flows across systems to support reporting, analytics, and business intelligence.
Develop and enhance reports, dashboards, and analytics solutions.
Ensure data integrity, consistency, and reliability across core banking systems and interfaces.
Gather, document, and validate business and functional requirements, technical specifications, interfaces, conversions, and reporting needs.
Facilitate requirements-gathering sessions and collaborate with stakeholders, vendors, and technology teams to design solutions.
Identify functional gaps, process inefficiencies, data quality issues, and opportunities for automation or system enhancements.
Support enterprise projects through analysis, coordination, risk identification, communication, and status reporting.
Collaborate with vendors and third-party partners to deliver enhancements, resolve issues, and support strategic initiatives.
Participate in technology planning, architecture discussions, and continuous improvement efforts.
Develop and execute testing strategies, test plans, test scripts, and validation procedures for upgrades, enhancements, interfaces, and conversions.
Coordinate issue resolution across cross-functional teams during design, development, testing, implementation, and production support.
Create and maintain technical documentation, operational procedures, runbooks, and knowledge-base materials.
Build effective relationships across business units, vendors, and technology teams; communicate professionally and respond to requests with empathy and sound judgment.
Manage competing priorities and deliver high-quality work in a dynamic environment.
Maintain regular and punctual attendance, collaborate with teammates to meet deadlines, and support assigned team initiatives and process improvements.
Perform other duties as assigned.