Copywriter and Messaging Specialist

DOXA Insurance - A G I A INC • Phoenix, AZ

34d

About The Position

The Copywriter & Messaging Specialist develops marketing communications that engage customers, support business objectives, and improve campaign performance. Working with product marketing, creative, digital, and other marketing partners, this early-career role creates consumer-facing messaging across email, direct mail, web, digital advertising, customer communications, and other channels. It combines hands-on copywriting with opportunities to contribute to messaging strategy, campaign optimization, and customer experience initiatives.

The role is intended for a marketing professional with 1–3 years of experience who wants to develop expertise in copywriting, messaging, direct-response marketing, and performance-driven communications. The specialist will collaborate with experienced marketing leaders and contribute to a growing in-house creative and marketing team.

Requirements

• 1–3 years of professional experience in copywriting, content creation, marketing communications, digital marketing, or a related field.
• Strong written and verbal communication skills.
• Excellent grammar, editing, and proofreading abilities.
• Ability to write clearly and adapt tone for different audiences.
• Understanding of marketing fundamentals and customer communication principles.
• Interest in direct-response marketing, conversion optimization, and campaign performance.
• Ability to manage multiple projects and priorities in a fast-paced environment.
• Proficiency with Microsoft Office applications.
• Provide writing samples or a portfolio demonstrating the ability to create customer-facing communications.

Nice To Haves

• Experience developing customer-facing marketing content across multiple channels.
• Experience supporting consumer-focused brands.
• Internship, agency, in-house marketing, or freelance experience.
• Familiarity with AI-enabled productivity and content tools.

Responsibilities

• Write and edit marketing copy for email campaigns, direct mail, landing pages, websites, digital advertising, customer communications, presentations, and sales support materials.
• Develop clear, engaging, customer-focused messaging aligned with brand standards and campaign objectives.
• Translate complex products, services, and concepts into easy-to-understand customer communications.
• Adapt messaging for different audiences, channels, and stages of the customer journey.
• Proofread and quality-review marketing materials before deployment.
• Support the development and execution of messaging strategies across products and campaigns.
• Help maintain consistency in brand voice and messaging standards across customer touchpoints.
• Collaborate with senior marketing and creative leaders to refine value propositions, campaign messaging, and customer communications.
• Contribute ideas to improve message clarity, engagement, and effectiveness.
• Assist with testing headlines, subject lines, calls to action, offers, and messaging approaches.
• Review campaign results and customer engagement data to identify opportunities for improvement.
• Document campaign learnings and best practices for future use.
• Support a test-and-learn environment focused on continuous improvement and measurable results.
• Partner with Product Marketing, Creative, Digital, Production, and other marketing teams on integrated campaigns.
• Participate in campaign planning, creative reviews, and project discussions.
• Ensure copy is delivered accurately and on schedule.
• Collaborate with internal stakeholders and external partners when needed.
• Build expertise in direct-response marketing, customer communications, and conversion-focused copywriting.
• Learn best practices in messaging strategy, audience segmentation, and campaign measurement.
• Contribute to marketing process improvements and team initiatives.

Benefits

• Opportunity to help build and shape a growing in-house creative and marketing team.
• Exposure to experienced marketing leaders and strategic initiatives.
• Hands-on experience with messaging strategy, campaign testing, and performance marketing.
• Positive, collaborative culture focused on growth and development.
• Opportunity to make a visible impact while advancing a career.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed