Copilot/Viva Engineer

Stefanini Group•Philadelphia, PA

12h•Remote

About The Position

Stefanini Group is hiring a remote Copilot/Viva Engineer on a contingent basis. The role supports deployment of Microsoft Copilot and organization-wide rollout of Viva components, including Connections, Engage, and Glint. It involves building Viva Connections dashboards with audience-targeted content, improving community engagement and knowledge sharing through Viva Engage, and consulting on Copilot-related AI initiatives such as Security Copilot. The engineer will build and manage custom AI agents with Copilot Studio, integrating them with Microsoft 365 and Power Platform through low-code/no-code development. The role also provides strategic planning, technical implementation, user training, and communications for successful adoption. Additional duties include administering and maintaining messaging and collaboration technologies, implementing Office 365 capabilities, coordinating with stakeholders and vendors on problem and change management, and meeting internal standards and customer-service expectations. On-call rotation and weekend support may be required. The position requires a bachelor's degree or equivalent experience and at least six years of relevant work experience. It may involve extended hours, occasional overnight travel, and call-back work as needed. Stefanini Group describes itself as a global provider of outsourcing, IT digital consulting, systems integration, application, and staffing services, serving Fortune 1000 enterprises and more than 400 clients worldwide.

Requirements

Bachelor's degree or equivalent experience.
At least 6 years of relevant work experience.
Experience with Microsoft 365 services, including Copilot Chat and Copilot Studio.
Knowledge of Copilot integration, governance, and best practices.
Experience with Office 365 Groups, Teams, SharePoint Online, OneDrive, tenant administration, and hybrid Exchange environments.
Experience with Viva suite components.
Strong PowerShell scripting skills and understanding of AI agent design, topic creation, and knowledge-base management.
Proficiency with Power Platform, including Power Apps and Flow, and low-code/no-code development.
Strong interpersonal, negotiation, creativity, and attention-to-detail skills.
Excellent oral and written communication skills tailored to the intended audience.
Ability to make decisions within established or widely accepted standards and achieve planned results using professional methods, training, business principles, and practical experience.
Ability to use standard office equipment such as computers, phones, and photocopiers.
Ability to sit for prolonged periods and to stand, lift, carry, push, and pull more than 20 pounds.
Ability to work extended hours and participate in on-call and call-back support as needed.
Ability to travel occasionally, including overnight stays.

Nice To Haves

SharePoint Framework (SPFx) development.
Entra ID access management related to group management and SharePoint user management.
Viva Connections implementation.
Viva Engage strategy and administration.
Viva Glint deployment and analysis.
Organization-wide rollout of the Viva suite.
Experience with Microsoft Defender, ADFS, and AD Connect.
Experience with Office/Outlook add-ins, including .NET/COM and Modern Add-ins.
Knowledge of networking and authentication protocols, including Kerberos, NTLM, and Basic authentication.
Experience with messaging and collaboration tools in large enterprise environments.
Power Apps, Power Automate, Dataverse, and PowerShell engineering, including reusable workflow patterns and enterprise automation.
Building SPFx components and Viva dashboard experiences; configuring SharePoint Online architecture, metadata, and audience targeting; and integrating SharePoint and Viva features into Copilot-enabled workflows.
Building Copilot Studio agents connected to Microsoft 365 and enterprise data, including grounding, prompts, governance, and agent troubleshooting or optimization.

Responsibilities

Assist with deployment of Microsoft Copilot and rollout of Viva Connections, Viva Engage, and Viva Glint across the organization.
Design and implement Viva Connections dashboards with audience-targeted content and resources.
Promote community engagement and knowledge sharing through Viva Engage and support productivity and adoption.
Consult on Copilot-related AI initiatives, including Security Copilot, and support adoption ramp-up.
Build, deploy, and manage custom AI agents using Copilot Studio, integrating them with Microsoft 365 and Power Platform.
Provide strategic planning, technical execution, user training, and communications to support successful deployments.
Support administration, maintenance, monitoring, and backup of messaging and collaboration technologies.
Investigate and implement Office 365 capabilities that enhance collaboration services.
Work with organizational stakeholders and third-party vendors on problem and change management.
Follow internal standards and safety practices and provide high-quality customer service.
Participate in an on-call rotation and provide weekend support as needed.
Apply risk-management discipline in decisions and contribute to the function's risk management.
Plan procedures and methods under direction and guidance, and achieve assigned results using professional methods, training, business principles, and practical experience.