Copilot/Viva Engineer

Stefanini Group•Philadelphia, PA

18h•Remote

About The Position

Stefanini Group is hiring a Copilot/Viva Engineer to join its team on a contingent basis. This remote role supports deployment of Microsoft Copilot and rollout of Viva components, including Connections, Engage, and Glint, across an organization. The engineer designs Viva Connections dashboards with audience-targeted content, improves community engagement and knowledge sharing through Viva Engage, consults on Copilot-related AI initiatives, and builds and manages custom AI agents using Copilot Studio integrated with Microsoft 365 and Power Platform. The position also involves strategic planning, technical execution, user training, communications, administration and maintenance of messaging and collaboration technologies, investigating new Office 365 capabilities, and working with organizational stakeholders and third-party vendors. The role requires applying risk management and internal standards, providing high-quality customer service, and participating in an on-call rotation with weekend support as needed. Extended work hours and occasional overnight travel may be required. The work may involve moderate equipment noise and standard office equipment.

Requirements

Bachelor's degree or equivalent experience.
At least 6 years of relevant work experience.
Experience with Microsoft 365 services, especially Copilot Chat and Copilot Studio.
Knowledge of Copilot integration, governance, and best practices.
Experience with Office 365 Groups, Teams, SharePoint Online, OneDrive, tenant administration, and hybrid Exchange environments.
Experience with Viva Suite components.
Strong PowerShell scripting skills and understanding of AI agent design, topic creation, and knowledge-base management.
Proficiency with Power Platform, including Power Apps and Flow, and low-code/no-code development.
Experience with SharePoint Online architecture, metadata, audience targeting, and modern intranet experiences.
Ability to build and maintain Copilot Studio agents connected to Microsoft 365 and enterprise data, configure grounding and prompts, apply governance, and troubleshoot or optimize agent behavior.
Ability to create automation and low-code solutions using Power Apps, Power Automate, Dataverse, and PowerShell, integrating them with Copilot Studio and Microsoft 365 systems.
Excellent interpersonal, negotiation, creativity, attention to detail, and oral and written communication skills tailored to the intended audience.
Ability to make decisions within established or widely accepted standards and contribute to the function's risk management.

Nice To Haves

Experience with SPFx (SharePoint Framework).
Experience with Entra ID access management related to group management, including SharePoint user management.
Experience implementing Viva Connections.
Experience with Viva Engage strategy and administration.
Experience deploying and analyzing Viva Glint.
Experience with organization-wide rollout of the Viva suite.
Experience with Microsoft Defender, ADFS, and AD Connect.
Experience with Office/Outlook add-ins, including .NET/COM and modern add-ins.
Comprehensive knowledge of networking and authentication protocols, including Kerberos, NTLM, and Basic.
Experience in messaging and collaboration tools in large enterprise environments.
Experience developing SPFx components and Viva dashboard experiences, building modern intranet experiences, enabling personalization, and integrating SharePoint and Viva features into Copilot-enabled workflows.
Experience configuring Copilot Studio agent grounding and prompts, enabling AI use cases, integrating Copilot into workflows, and supporting scalable organizational rollouts.
Experience designing reusable workflow patterns, modernizing processes, and using scripting and connectors to streamline operations and enterprise automation.

Responsibilities

Assist with deployment of Microsoft Copilot and rollout of Viva Connections, Viva Engage, and Viva Glint across the organization.
Design and implement Viva Connections dashboards with audience-targeted content and resources.
Enhance productivity and foster community engagement and knowledge sharing through Viva Engage, supporting adoption ramp-up.
Consult on Copilot-related AI initiatives, including Security Copilot, and support adoption ramp-up.
Build, deploy, and manage custom AI agents across the organization using Copilot Studio, integrating them with Microsoft 365 and Power Platform through low-code/no-code development.
Provide strategic planning, technical execution, user training, and communications to support successful deployment.
Support administration, maintenance, monitoring, and backup of messaging and collaboration technologies.
Investigate and implement new Office 365 capabilities to enhance collaboration services.
Interface with organizational stakeholders and third-party vendors for problem and change management.
Ensure compliance with internal standards and safety practices, provide high-quality customer service, and apply risk management discipline in decision-making.
Participate in an on-call rotation and provide weekend support as needed.
Work under direction and guidance to plan procedures and methods for attaining goals, and achieve assigned results using professional methods, training, business principles, and practical experience.