M365 Solution Engineer CoPilot

Trustmark • Lake Forest, IL

1d • $102,662 - $190,658

About The Position

The Solution Engineer – Microsoft Copilot, M365 Security & Governance is responsible for leading the technical strategy, administration, governance, and adoption roadmap for Microsoft Copilot capabilities across the enterprise. This role focuses on ensuring Copilot is deployed, managed, secured, and continuously optimized across Microsoft 365, Microsoft Purview, Microsoft Defender, Microsoft Security Copilot, GitHub Copilot, Copilot Studio, and related AI-enabled productivity, security, and development platforms. This position serves as the technical owner and strategic advisor for enterprise Copilot enablement. The Solution Engineer will partner with Security, Compliance, Infrastructure, Collaboration, Application Development, Legal, Risk, and business stakeholders to define standards, manage controls, evaluate new capabilities, and ensure responsible AI usage across the Microsoft ecosystem. The role requires deep understanding of Microsoft 365 administration, identity and access management, data protection, information governance, security operations, and modern AI-powered productivity platforms.
Responsible for leading the technical requirements, gathering, and design sessions with stakeholders as it relates to infrastructure service systems (cloud and/or on-premises). Translates service and product vision to the MSP team, disseminating knowledge, technical requirements, and design documentation. Identifies and evaluates project constraints and risks. Researches and monitors new technologies, frameworks, and tools that would improve process and optimize technological capabilities to meet business needs. Drives MSP to scopes, designs, and presents Proof of Concepts that have potential, analyzing for technical feasibility and implementation risks. Ensures solutions are in alignment to existing enterprise architecture framework and business standards. Serves as a technical resource for design implementations across teams. Creates solution designs based on conceptual design and stated business requirements. Identifies and evaluates new technologies for implementation. Participates in service design meetings and analyzes user needs to determine technical requirements. Ensures solutions align to business and IT strategies. Participates in defining roadmaps for one or more infrastructure technical services. Maintains service life cycle management which consists of change, operational readiness, and new and deprecating technical features.

Requirements

• Bachelor’s Degree and/or 6 – 8 years of related experience.
• Deep understanding of Microsoft 365 administration.
• Deep understanding of identity and access management.
• Deep understanding of data protection.
• Deep understanding of information governance.
• Deep understanding of security operations.
• Deep understanding of modern AI-powered productivity platforms.

Responsibilities

• Collaborate with leadership to define technical roadmaps and strategies.
• Drive innovation and explore new technologies to improve existing solutions.
• Lead the design of complex infrastructure service solutions.
• Approves specifications and sets standards.
• Collaborates with cross functional teams on the design implementation of infrastructure service solutions.
• Understands and solves business problems and provide alternative solutions.
• Collaborates with user to incorporate feedback and influence the application/product design.
• Define technical strategy, administration, governance, and adoption roadmap for Microsoft Copilot capabilities.
• Ensure Copilot is deployed, managed, secured, and optimized across various Microsoft platforms.
• Serve as the technical owner and strategic advisor for enterprise Copilot enablement.
• Partner with various stakeholders to define standards, manage controls, evaluate new capabilities, and ensure responsible AI usage.
• Lead technical requirements gathering and design sessions.
• Translate service and product vision to the MSP team.
• Identify and evaluate project constraints and risks.
• Research and monitor new technologies, frameworks, and tools.
• Drive MSP to scope, design, and present Proof of Concepts.
• Ensure solutions align with enterprise architecture framework and business standards.
• Serve as a technical resource for design implementations.
• Create solution designs based on conceptual design and business requirements.
• Participate in service design meetings and analyze user needs.
• Ensure solutions align with business and IT strategies.
• Participate in defining roadmaps for infrastructure technical services.
• Maintain service life cycle management.

Benefits

• health/dental/vision
• life insurance
• FSA and HSA
• 401(k) plan
• Employee Assistant Program
• Back-up Care for Children, Adults and Elders
• many health and wellness initiatives
• Wellness program that enables employees to participate in health initiatives to reduce their insurance premiums.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior