Coordinator - Office of Appreciative Education

Florida Atlantic University•Boca Raton, FL

About The Position

Florida Atlantic University's College of Education is seeking a Coordinator for the Office of Appreciative Education (OAE) in Boca Raton, Florida. The Coordinator serves as an administrative, operational, and technical connector for the OAE, supporting professional development experiences for higher education professionals worldwide. The role manages systems, digital platforms, communications, fiscal operations, assessment, and participant support to help ensure learners feel valued and supported. The Coordinator supports the Appreciative Advising Institute, Appreciative Education Conference, online courses, Certified Appreciative Adviser Program, webinars, and program expansion. Responsibilities include coordinating registrations and event logistics, supporting Canvas courses and participants, administering credentialing processes, tracking assessment data, producing reports and dashboards, and maintaining OAE communications and web content. The position also performs financial and campus operational duties, including processing transactions, purchase orders, invoices, P-card reconciliations, and travel reimbursements. The Coordinator liaises with campus units, manages vendors and office resources, responds to inquiries, and provides scheduling and meeting support. The role onboards, trains, and supervises Graduate Assistants and student interns, including tracking work and approving timesheets and leave requests.

Requirements

Master's degree from an accredited institution in an appropriate area of specialization; or a bachelor's degree from an accredited institution in an appropriate area of specialization and two years of appropriate experience.

Responsibilities

Manage registration rosters, small-group logistics, Padlet resource boards, facilitator training meeting support, and completion certificates for the Appreciative Advising Institute.
Coordinate marketing assets, concurrent session schedules, Zoom and Oxford Abstracts platforms, attendee registration, and event logistics for the Appreciative Education Conference.
Manage Canvas LMS enrollment and course shells for online courses, provide daily participant technical support, respond to student inquiries, track instructor and facilitator stipend payments, handle participant adjustments, and verify course completions.
Receive and track Certified Appreciative Adviser Program application packets, facilitate reviews, and issue digital badges and credentials through Accredible.
Support webinar administration and collaborate with the OAE Director and Founder to develop new offerings and related administrative processes.
Coordinate assessment using tools such as Qualtrics and Google Forms; track performance metrics; maintain impact dashboards, annual reports, and informational one-pagers; and manage course engagement and pre- and post-assessment plans.
Process Workday financial transactions, purchase orders, invoices, P-card reconciliations, and travel reimbursements.
Liaise with campus units including COCE, HR, ELRM, and the College of Education on facilitator hiring and payments, intern and Graduate Assistant hiring, background checks, timekeeping, and personnel tasks.
Maintain the OAE website and event calendars; code email campaigns; manage social media calendars; and publish newsletters and announcements.
Respond to general inquiries by email and phone, manage vendor contracts, order office supplies, update directories and databases, organize department files, and provide meeting preparation and scheduling support.
Onboard, train, and supervise Graduate Assistants and student interns; hold weekly one-on-one meetings; track workflow and project schedules; process weekly intern reports; and approve timesheets and leave requests.

Benefits

Medical insurance, with PPO/HMO options listed at $50 per month for single coverage and $180 per month for family coverage.
Dental insurance.
Vision insurance.
Life insurance.
Flexible Spending plans.
Employee Assistance Program.
State retirement options, including tax-deferred annuities and Roth 403(b) plans.
Public Service Loan Forgiveness program for state employees.
Sick Leave Pool Program.
Paid vacation and sick leave for eligible employees.
One personal day and nine paid holidays.
Paid winter break at the President's discretion.
Paid Community Engagement Volunteer Service Day.
Employee Educational Scholarship Program tuition assistance for eligible staff and faculty after six months of full-time employment; for eligible in-unit faculty, the program may extend to spouses and dependent children.