Coordinator, Volunteer Programs

Chicago Cares • Chicago, IL

4d • Hybrid

About The Position

Chicago Cares is redefining volunteerism with a commitment to community-driven service, co-designed in partnership with Chicago’s most impactful community leaders and organizations on the south and west sides. The organization focuses on building connections and bridges among diverse people, aiming to foster a more caring and just society through person-by-person engagement. The Program team is responsible for cultivating volunteerism and civic engagement, diversifying service opportunities, advancing civic action, and empowering volunteers to lead on causes they care about. They act as a catalyst for change by promoting diverse civic action opportunities and equipping organizations, corporations, and civic leaders to build a more vibrant and equitable Chicago. The Volunteer Program Coordinator will provide essential logistical, administrative, and event assistance to the Programs team, ensuring high-quality programs and effective execution of volunteer engagement models. This role also includes crucial warehouse and inventory management to support the infrastructure for these models.

Requirements

• Commitment to working outside traditional work hours and schedules.
• Access to reliable transportation.
• Ability to work collaboratively with staff, corporate partners, community partners, and volunteers.
• Comfort and experience with administrative tasks like data input, email communications, phone communications, supply ordering, and inventory.
• Strong interpersonal communication and customer service skills.
• Comfort taking initiative to ensure strong volunteer experiences and quality of all program efforts.
• Ability to lift up to 50 pounds and engage in physical labor associated with loading, unloading, and moving project supplies.
• Ability to drive a cargo van or box truck to make project supply deliveries.
• Ability to adjust to various physical and environmental conditions, as the position may require outdoor work, lifting/moving large items, and/or long periods of time spent inside of a warehouse.

Nice To Haves

• Previous volunteer management or event planning experience.

Responsibilities

• Ordering, receiving, shopping for necessary supplies for volunteer engagement models.
• Packing, organizing, prepping, and delivering supplies for volunteer engagement models.
• Supporting project managers and coordinators in staging supplies and preparing project sites for volunteer events.
• Organizing, inventorying, and delivering kits and items produced at volunteer engagement models to their respective community partners.
• Preparing and managing paperwork and printed materials for projects.
• Staffing volunteer engagement models, providing leadership, volunteer engagement, education, and task support.
• Providing project preparation and project close-out support, including prep day support and execution, site set-up and deliveries, and site clean-up and after-event deliveries.
• Leading small groups of volunteers to complete assigned tasks at one-day events and/or public-facing programs.
• Cleaning, organizing, inventorying, and managing supplies, equipment, and materials at the warehouse(s).
• Packing, unpacking, and sorting supplies, equipment, and materials pre- and post-project.
• Maintaining and communicating inventory.
• Collecting, entering, and communicating data for projects, including attendance logs for volunteers, evaluative data, expenses, and survey results.
• Utilizing data management systems to review, edit, and post volunteer projects.
• Conducting community partner meetings.
• Providing other administrative and project support as needed.
• Performing other duties as assigned.

Benefits

• Flexible work schedule.
• Hybrid work environment.
• Paid sick leave in accordance with the City of Chicago Paid Sick Leave Ordinance.
• Paid wellness days where the office is closed.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed