Volunteer Coordinator
About The Position
The Animal Rescue League of Iowa (ARL) is seeking a passionate, organized, and people-focused, part-time Volunteer Coordinator to support the recruitment, onboarding, engagement, and retention of volunteers who make our mission possible. Volunteers are at the heart of the ARL's success. From caring for animals and supporting adopters to assisting at events and serving the community through programs like TheraPets, volunteers play a vital role in advancing animal welfare across Iowa. As a Volunteer Coordinator, you will help create meaningful experiences that inspire volunteers to stay engaged, grow their involvement, and make a lasting impact. This part-time, non-exempt position is ideal for someone who enjoys building relationships, coordinating programs, communicating with diverse groups of people, and supporting a mission-driven organization.
Requirements
- At least two years of experience in volunteer coordination, customer service, community engagement, program coordination, or a related field.
- Valid driver's license with a satisfactory driving record.
- Proficiency with Microsoft Office applications.
Nice To Haves
- Previous experience managing volunteer programs.
- Previous experience training volunteers.
- Previous experience coordinating community partnerships.
- A bachelor's degree in business, communications, nonprofit management, education, or a related field.
- Experience with volunteer management software.
Responsibilities
- Oversee many aspects of the volunteer experience, including recruitment, onboarding, training, scheduling, communication, recognition, and ongoing support.
- Serve as a primary point of contact for volunteers and community partners.
- Ensure volunteers have the tools, resources, and guidance needed to be successful.
- Collaborate closely with staff across the organization to coordinate volunteer opportunities and support operational needs.
- Maintain a positive and welcoming environment for volunteers and community partners.
- Support and coordinate the ARL's TheraPets program, including volunteer onboarding, communication, and partnership engagement with organizations participating in the program.
- Process volunteer applications, support volunteer screening efforts, facilitate volunteer onboarding, and help guide individuals through the process of becoming active volunteers.
- Provide ongoing supervision, encouragement, coaching, and feedback to volunteers.
- Maintain volunteer records and reporting through Volgistics and ensure information is accurate, organized, and up to date.
- Coordinate volunteer schedules and assignments.
- Assist with volunteer recruitment efforts and help develop strategies that attract, engage, and retain volunteers.
- Support volunteer recognition and appreciation initiatives.
- Coordinate volunteer involvement in the TheraPets program and serve as a liaison between volunteers, community partners, and ARL staff.
- Support Humane Education programming.
- Answer volunteer inquiries.
- Contribute to volunteer communications and newsletters.
- Help maintain a consistent communication plan that keeps volunteers informed and engaged.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
