Coordinator Special Programs Health Services Ii, Health Services

Howard County • Howard, MD

1d • Hybrid

About The Position

The Community Health Worker Lead provides support to the Community Wellness Program and serves as the liaison/lead of the Coordinator of Special Programs I Community Health Workers in the coordination of outreach events, programs and initiatives in designated zip codes; collaborates with community partners to ensure community connection to services; and tracks outreach activities and community health outcomes related to reducing health disparities. This position is hybrid telework.

Requirements

• Graduation from an accredited high school or possession of a high school equivalency certificate.
• One year of professional experience in assisting in the coordination of a health-related program(s) or referring people to governmental and private resources.
• Candidates may substitute 30 college credit hours from an accredited college or university for the required experience.
• Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in Health Care Administration classifications or Civil Affairs Specialist specialty codes in the health-related field of work on a year-for-year basis for the required experience and education.

Nice To Haves

• Experience with oral and interpersonal communication skills.
• Experience with Howard County communities and health system.
• Possession of a State Community Health Worker (CHW) certification or meets the requirements to obtain this certification.

Responsibilities

• Maintains liaison and fosters collaborative relationships with a variety of community-based organizations and Health Department partners in identified zip codes to promote CHW/HCHD programs and services
• Communicates effectively with colleagues, management, and inter-departmental staff, community partners, program participants, and the general public
• Assists with the development of and provides accessible presentations to community members and/or community organizations; represents HCHD/Community Wellness Program initiatives with community partner programs and outreaches to communities in coordination with Supervisor and other Bureaus
• Engages residents through one‑on‑one meetings in libraries, community centers, and partner sites; build rapport, assess SDOH needs, and provide appropriate referrals.
• Conducts follow‑ups to ensure successful connection to services while identifying emerging community needs, barriers, and trends.
• Supports field‑based initiatives—including community events, outreach/tabling, Wellness Stations, CAP surveys, and Photovoice conversations—to strengthen visibility and resident engagement.
• Monitors and tracks assigned activities such as compiling reports for documented activities and facilitates outreach efforts for CHWs to ensure equitable community access to HCHD and Howard County programs/services
• Identifies individual and community health needs to develop and recommend improved standards for programs/services
• Maintains knowledge of State- and Countywide agencies, facilities and community organizations providing health-related services to Howard County residents
• Recommends, plans, implements, and evaluates activities and strategies related to HCHD-specific programs and strategic plan objectives
• Establishes and coordinates logistics for organized virtual, in-person, and/or hybrid meetings and events and education sessions with clearly defined goals, objectives, and action items; agenda and activity development, meeting facilitation; communication; planning and implementation of actions; and provides follow-up to facilitate implementation of identified actions/deliverables
• Tracks CHW activities, referrals, and outcomes; document community needs; and support evaluation efforts such as CAP surveys and Photovoice impact reporting.
• Coordinates logistics for outreach events, meetings, and education sessions while maintaining up‑to‑date knowledge of countywide resources.
• Contributes to planning and implementing program strategies, incorporating community feedback to recommend improvements and strengthen service delivery.
• Attends and participates in meetings such as HCHD workgroup meetings, LHIC full Coalition and assigned workgroup meetings, Food Council meetings, and other partner meetings, as needed.
• Accepts responsibility for special projects and other duties as assigned
• Participates in appropriate professional education and training for roles and responsibilities of work assignments, as requested or approved by Supervisor; completes CHW certification within one year of hire
• Participates in seasonal flu clinics, as approved by Supervisor
• Serves on affiliated HCHD committees as assigned
• Possesses a broad understanding of HCHD services and can refer to other programs.
• Participates in necessary drills and exercises, responds to emergencies as appropriate, keeps abreast of policies and procedures in the program, bureau and department.
• Completes all required trainings.
• Participates in quality improvement efforts within the program.

Benefits

• Subsidized health benefits coverage for themselves and their dependents (contractual employees working 30+ hours/week)
• Dental coverage (contractual employees pay full premium)
• Accidental death and dismemberment insurance (contractual employees pay full premium)
• Life insurance (contractual employees pay full premium)
• Leave granted at a rate of one hour for every 30 hours worked, not to exceed 40 hours per calendar year (contractual employees)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED