Coordinator Security SOC BlueWatch - Long Island City, NY

VetJobs•New York, NY

2d•$58,000 - $86,000•Onsite

About The Position

The Coordinator Security SOC (System Operations Center) Blue Watch monitors and responds to security-related incidents and reports throughout the JetBlue system from the designated Blue Watch security desk in the System Operations Center. The role provides real-time assessment and guidance on inflight and ground security incidents and access control breaches, supports resolution of security circumstances affecting JetBlue operations, and ensures timely notifications and incident documentation.

Requirements

High school diploma or GED.
One year of office, administrative, or clerical experience.
One year of experience in aviation operations, law enforcement, or the private security sector.
Complete fluency in written and spoken English.
Excellent verbal and written communication skills.
Strong interpersonal skills.
Ability to work in a fast-paced team environment and under pressure.
Ability to work any and all shifts to support a 24/7 operational desk.
Ability to maintain strict confidentiality.
Available for overnight travel (10%).
Must pass a pre-employment drug test.
Must be legally eligible to work in the country where the position is located; U.S. work authorization is required, and visa sponsorship is not available.
Regular attendance and punctuality.
Potential need to work flexible hours and respond on short notice.
Ability to maintain a professional appearance.
Must be an appropriate fit for JetBlue culture and exhibit its values of Safety, Caring, Integrity, Passion, and Fun.
Support JetBlue's Safety Management System, Safety Policy, and behavioral standards as a Safety Ambassador.

Nice To Haves

Bachelor's degree.
Three years of experience in aviation operations, law enforcement, or the private security sector.
Bilingual in Spanish.
Proficiency in Microsoft Office, including Excel, Word, PowerPoint, and Access.

Responsibilities

Work closely with the Manager System Operations Center to provide real-time assessment and guidance regarding inflight and ground security incidents and access control breaches.
Respond to inquiries from federal, state, and local law enforcement authorities.
Interpret and disseminate security regulations and information to JetBlue entities as needed, including resolving TSA no-fly and selectee issues.
Facilitate resolution of security circumstances that affect JetBlue operations.
Make timely notifications to leadership on matters affecting operations.
Document reported incidents in the department database.
Prepare written reports and analytical spreadsheets as necessary.
Comply with and ensure adherence to security and safety standards.
Identify and report safety or security concerns, issues, incidents, or hazards, including through JetBlue confidential reporting systems when possible.
Perform other duties as assigned.