Coordinator – Reintegration Restorative Justice

Northeast Kingdom Community Action (NEKCA)•Newport City, VT
•$20 - $25•Onsite

About The Position

The Coordinator works in NEKCA’s Community and Social Justice Department supporting Restorative Justice Programs. The role coordinates across programs, providers, and regional partners to integrate services, facilitate meetings, and implement human-centered programming. The Coordinator supports participants in creating plans to reduce the risk of re-offending and helps ensure program operations run smoothly in support of the Program Manager. The position provides intake, eligibility determination, crisis assessment, needs assessment, referrals, participant support, and program documentation. It coordinates COSA and Navigation referrals, supports volunteers, and works with participants, victims of crime and harm, Department of Corrections staff, service providers, and community partners. The Coordinator also supports restorative processes and maintains practical knowledge of restorative and transformative justice, trauma-informed care, equity, and inclusion. The position is full-year and full-time, non-exempt, with a hiring range of $20.00–$24.83. Work is primarily in an office environment, and in-person attendance is required during scheduled hours. A valid driver’s license, favorable driving record, and dependable transportation are required; the role may involve transporting participants.

Requirements

  • One to two years of relevant experience required.
  • Excellent communication and interpersonal skills, including the ability to maintain positive relationships with participants, staff, and community members.
  • Basic computer and record-keeping skills, including spreadsheet applications.
  • Proficiency with Microsoft Office products and database management systems.
  • Ability to work flexibly as program needs require.
  • Ability to problem-solve positively in stressful situations and work effectively as part of a team.
  • Familiarity with and sensitivity to challenges faced by low-income individuals, and some knowledge of community resources.
  • Ability to maintain confidentiality.
  • Valid driver’s license, favorable driving record, and access to dependable transportation; the position may require transporting participants.
  • Successful completion of a background check in accordance with NEKCA policy, which may include education, employment, criminal background, and driving-record verification.

Nice To Haves

  • Bachelor of Arts degree preferred.
  • Three to four years of relevant experience preferred.

Responsibilities

  • Perform intake and determine and verify applicant eligibility according to NEKCA and grantor requirements.
  • Collect, document, and report program data accurately and on time, including entering data into GoEngage.
  • Assess participants in crisis, identify immediate needs, develop response plans, and make interagency and external referrals.
  • Work with the Procurement Specialist to resolve discrepancies.
  • Review the accounts payable ledger for 1099 accuracy, including amounts, EINs, and addresses.
  • Attend and participate in staff, agency, service-provider, and other meetings needed for job performance.
  • Provide appropriate support to participants facing challenges with their plans or in the community, balancing support with accountability.
  • Communicate effectively with partners and providers and document program progress and data.
  • Accept and follow up on COSA and Navigation referrals from the Department of Corrections, other sources, and potential participants who self-refer.
  • Develop plans with participants that outline needs and actions and support choices intended to reduce re-offending risk.
  • Facilitate intake interviews, complete paperwork, and conduct needs assessments in correctional facilities and at the office.
  • Help participants prioritize goals and access services and supports.
  • Participate in or facilitate trainings, statewide peer meetings, and COSA trainings.
  • Encourage volunteers to attend relevant COSA trainings and provide ongoing support to them.
  • Facilitate COSA meetings and submit notes to the Department of Corrections and COSA Team; participate in weekly COSA meetings and volunteer debriefs.
  • Support participants in maintaining successful program participation.
  • Recruit, screen, train, and match COSA volunteers with core members, considering identities that support the core member’s growth and accessibility.
  • Collaborate with local and central Department of Corrections staff to ensure timely and appropriate COSA referrals.
  • Meet with potential participants at correctional facilities, explain program expectations and benefits, and obtain signed releases of information.
  • Immediately report violations of reentry program participants’ conditions to the supervising Probation Officer and NEKCA supervisor.
  • Support victims of crime and harm as they navigate the criminal-legal system, advocate for services when they face barriers, and connect them with processes, goods, and services that promote safety and lessen the impact of crime.
  • Provide support and validation to affected parties whether or not they choose to participate in a restorative process.
  • Coordinate with Victim Services Specialists to integrate restorative processes when needed or appropriate.
  • Maintain practical knowledge of restorative and transformative justice, trauma-informed care, power dynamics, equity, justice, and inclusion.
  • Complete required trainings and professional development; maintain confidentiality and participant safety; and represent and advocate for NEKCA’s mission.
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