Restorative Justice Facilitation Coordinator (Multilingual)

Lutheran Community Services Northwest•Portland, OR

About The Position

The Restorative Justice Facilitation Coordinator advances LCSNW’s mission of partnering with individuals, families, and communities for health, justice, and hope. The role promotes healing, accountability, and justice through restorative practices, supports inclusive and compassionate communities, builds collaborative partnerships, and advocates for systemic change. The coordinator manages intake and coordination of restorative justice services and participates in interventions for less complex cases under the guidance of Restorative Justice Facilitators and management. This is a 25-hour-per-week position with a flexible schedule. Hours are primarily Monday through Friday, with some Saturday availability required. Because the program serves youth and families, work is often scheduled after school, in early evenings, and occasionally on Saturday mornings or afternoons. Staff may adjust schedules while maintaining effective case management, client engagement, and program responsiveness. The role involves work in LCSNW offices, partner agencies, community settings, client homes and communities, outdoor locations in varying weather, and faith-based settings. The coordinator must meet LCSNW criminal background clearance requirements, including applicable state and federal checks and verification of eligibility to work with vulnerable populations.

Requirements

  • One year of related experience in case management, social services, or conflict resolution.
  • Fluency in spoken and written English and Spanish.
  • Basic mastery of business applications and productivity suites.
  • Demonstrated resilience, awareness, and self-regulation when navigating challenges, conflict, and barriers.
  • Ability to work in a diverse, multicultural environment and with cross-functional teams to develop and implement strategies that enhance end-user experiences throughout the service lifecycle.
  • Demonstrated commitment to serving and advocating for diverse and marginalized populations.
  • Ability to complete tasks in a moderately noisy environment.
  • Ability to interact with others and perform tasks in person and using technology, with moderate periods of stationary activity and increased physical activity, including sitting, standing, and walking.
  • Ability to move equipment or materials weighing up to 25 pounds.
  • Ability to travel between worksites occasionally.
  • Ability to meet LCSNW criminal background clearance requirements, including applicable state and federal checks and verification of eligibility to work with vulnerable populations.

Nice To Haves

  • Experience in a restorative justice or community-based program.
  • Lived experience that enhances relatability to clients served.
  • An associate degree in social work, criminal justice, psychology, conflict resolution, or a related field; substantial relevant experience may be considered in place of a degree.

Responsibilities

  • Conduct case intake, gather relevant information such as victim statements and offender histories, assess readiness and suitability for services, and organize case files.
  • Schedule and coordinate restorative justice circles and meetings, ensuring all parties understand their responsibilities and meeting logistics.
  • Under the guidance of Restorative Justice Facilitators and management, design and implement interventions for less complex cases, apply assessment standards, and escalate complex cases as needed.
  • Track and monitor case progress to support timely follow-up and closure.
  • Maintain accurate, confidential case records, provide clerical support, and prepare materials for restorative justice activities.
  • Communicate with victims, offenders, and community members to provide information and support participation in the restorative justice process.
  • Collaborate with law enforcement, legal and judicial professionals, community organizations, social services, and mental health providers to build a support network for participants.
  • Support outreach efforts, maintain resource materials, and help organize training sessions or workshops for facilitators and volunteers.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, vision, and prescription benefits.
  • Employer-paid short- and long-term disability insurance.
  • Life insurance at no cost to the employee.
  • Up to two weeks of vacation in the first year, based on hours worked.
  • Up to two weeks of sick leave, based on hours worked.
  • 12 paid agency-recognized holidays.
  • Two floating holidays.
  • 403(b) retirement plan with employer matching, subject to eligibility.
  • Employee Assistance Program for the employee and family.
  • Potential eligibility for Student Loan Forgiveness through the employer’s 501(c)(3) nonprofit status.
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