Coordinator, Regional Office

DaVita Kidney Care

4d•Onsite

About The Position

This position provides a variety of comprehensive administrative and support duties to Regional Operations Directors and requires a diverse range of skills and thorough knowledge of organizational policies and procedures. The role involves composing and editing correspondence, managing confidential information, preparing meeting materials, coordinating calendars, making travel arrangements, reconciling expense reports, creating presentations, acting as a liaison, coordinating conference calls, preparing reports, responding to inquiries, and maintaining files and databases. The Coordinator will also monitor office supplies, track invoices, pull monthly divisional data, and handle special projects as needed. A key aspect of the role is understanding and complying with DaVita policies, procedures, and relevant state and federal regulations for patient care and services.

Requirements

High school diploma or equivalent required
Minimum of three (3) years’ experience as administrative or executive assistant required
Intermediate computer skills and proficiency in MS Word, Excel, PowerPoint, and Outlook required
Exceptional time management, project management and project coordination experience
Demonstrated expertise in attention to detail, prioritization, and organization
Excellent organizational skills with superior attention to detail and follow through
Demonstrated ability to handle busy phones in a professional and courteous manner with all levels of the organization
Ability to learn new processes quickly
Sound judgment, troubleshooting, and problem resolution skills

Nice To Haves

Associate’s or Bachelor’s degree and professional secretarial certification preferred
Minimum typing speed of 60 wpm strongly preferred

Responsibilities

Provide administrative secretarial support for Regional Operations Directors
Compose and edit correspondence and memos from dictation, written, and verbal direction
Manage confidential and non-routine information with absolute confidentiality
Prepare, transcribe, compose, type, edit and distribute agendas and minutes of meetings as needed or requested
Review mail, determine level of priority, and process accordingly
Coordinate RODs electronic calendar and coordinate meetings
Make travel arrangements as requested
Reconcile and track expense reports to ensure accuracy of all account codes for correct payment of expenses
Create and/or assist with creating presentations as requested or needed
Act as facility and customer liaison for RODs, fielding calls and responding to needs within scope of assigned responsibilities
Coordinate and arrange conference calls and gather data as requested for calls
Prepare or assist with the preparation of scheduled and ad hoc statistical and narrative reports; perform basic information gathering and analysis as directed and in accordance with pre-established procedures
Respond confidently, courteously, knowledgeably, and professionally to internal and external phone calls and office visits including company leadership, senior managers, teammates, and customers, exhibiting a “can do” customer service attitude
Schedule and coordinate meetings, events, training sessions, interviews, appointments and travel arrangements as required
Establish, maintain, and update files, databases, records and other documents
Proactively monitor and request office supplies and equipment needs
Prepare weekly and monthly divisional metric reports; gather data as needed
Obtain and track monthly invoices
Coordinate the collection of and report information requests from the corporate office
Pull monthly divisional data and send to appropriate departments
Coordinate team meetings as requested
Attend education activities, inservices, and team meetings
Handle special projects on an as-needed and sometimes urgent basis
Understand and comply with DaVita policies and procedures (including DaVita employment policies and procedures) as well as all state and federal regulations for patient care and services (CMS, HIPPA, OSHA, or other governing agencies including but not limited to Joint Commission)
Comply with state or federal regulations of the Injury Prevention and Safety Training Program
Able to work overtime with little or no notice
Consistent, regular, punctual attendance as scheduled is an essential responsibility of this position