Coordinator Quality Control Puyallup, WA

Floor & Decor•Seattle, WA
•$25 - $35•Onsite

About The Position

The Coordinator Quality Control implements and manages the Distribution Center’s Quality Control Program, coordinating and carrying out inspections, remediation, and packaging standards. The role ensures work quality meets or exceeds Floor & Decor requirements and the standards established by the Compliance Department. The coordinator manages projects and labor focused on improving product quality and Distribution Center processes; documents and communicates quality issues; audits inbound and outgoing shipments; and supports warehouse flow, planning, stock rotation, supply availability, and physical inventories. The role also maintains equipment and housekeeping standards, helps ensure compliance with safety requirements, and coaches and trains distribution team members on quality. Occasional travel is required. The position is hourly and may involve work exceeding eight hours in a day or forty hours in a week. The work is frequently performed in a warehouse environment with moving vehicles and moderate to noisy conditions. Physical activities include lifting, carrying, pushing, pulling, handling objects, standing, walking, reaching, climbing or balancing, and stooping, kneeling, crouching, or crawling. The position also includes safety training and responsibilities, including following established safety procedures and promptly reporting safety concerns.

Requirements

  • 2–5 years of warehouse experience.
  • Ability to record and organize documentation necessary for implementation, maintenance, and effectiveness of the Quality Control Program.
  • Experience with a Warehouse Management System.
  • Strong problem-solving and analytical skills.
  • Ability to work independently and with teams across organizational levels and diverse cultures, and to lead team projects.
  • Excellent verbal and written communication skills.
  • Ability to multitask, meet deadlines, and work in a fast-paced environment.
  • Detail-oriented and organized.
  • Excellent interpersonal and customer service skills.
  • Strong computer skills, including Microsoft Office Suite.
  • Ability to exert 30–60 pounds of force occasionally, 20–30 pounds frequently, and up to 20 pounds constantly to lift, carry, push, pull, or otherwise move objects.
  • Ability to frequently stand, walk, reach, climb or balance, and stoop, kneel, crouch, or crawl; frequent use of hands and fingers to handle or feel objects.

Nice To Haves

  • Industry experience in a warehouse or distribution center.
  • Manhattan Warehouse Management System experience.

Responsibilities

  • Manage projects and labor related to improving the quality of goods and processes within the Distribution Center.
  • Document and communicate quality issues within the Distribution Center to appropriate personnel.
  • Audit inbound and outgoing shipments for quality issues.
  • Maintain equipment and housekeeping standards.
  • Ensure warehouse flow and planning are maintained.
  • Ensure proper stock rotation and availability of warehouse supplies and equipment, including RF units and batteries.
  • Assist with physical inventories.
  • Ensure safety standards are met and comply with OSHA and MSDS standards.
  • Understand and comply with company safe lifting practices.
  • Document team member attendance; participate in reviews; and coach, train, and mentor distribution team members in quality.
  • Work consistently with the company’s core values.
  • Follow, communicate, and model company policies, procedures, and organizational goals.
  • Reinforce the company’s Mission, Vision, and Values by fostering high-quality customer service.
  • Provide leadership and support training on Safety programs, processes, and procedures, ensuring associates are properly trained for their positions.
  • Follow established Safety procedures, participate in Safety training, and acquire required certifications.
  • Bring safety concerns to the attention of location management and/or the Store Support Center Safety Department immediately.
  • Perform other duties as assigned in accordance with business needs.

Benefits

  • Bonus opportunities and career advancement opportunities at every level.
  • 401(k) with company match.
  • Employee Stock Purchase Plan.
  • Referral Bonus Program.
  • Medical, dental, vision, life, and other insurance plans, subject to eligibility criteria.
  • Paid vacation and sick time for eligible associates.
  • Paid holidays plus a personal holiday.
  • Paid Volunteer Time Off starting on Day 1.
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