Coordinator Quality Control Puyallup, WA

Floor & Decor•Tacoma, WA
•Onsite

About The Position

The Quality Control Coordinator implements and manages the Distribution Center’s Quality Control Program, coordinating and performing inspections, remediation, and packaging standards. The role ensures work quality meets or exceeds Floor & Decor requirements and maintains the standard established by the Compliance Department. The position manages quality-related projects and labor, monitors inbound and outgoing shipments, documents and communicates quality issues, and supports warehouse flow, planning, stock rotation, supplies, equipment, and inventories. It also helps maintain safety, equipment, and housekeeping standards; coaches and trains distribution team members on quality; and reinforces company policies, values, and customer service expectations. This is an hourly position that may require work exceeding eight hours per day or 40 hours per week. Occasional air and car travel is required. Work is frequently performed in a warehouse with moving vehicles and moderate-to-noisy sound levels. Physical demands include exerting force to lift, carry, push, pull, or move objects, as well as frequent standing, walking, reaching, climbing or balancing, and stooping, kneeling, crouching, or crawling.

Requirements

  • 2–5 years of warehouse experience.
  • Proven track record of delivering results and streamlining operations.
  • Ability to record and organize documentation needed to implement, maintain, and assess the effectiveness of the Quality Control Program.
  • Warehouse Management System experience.
  • Strong problem-solving and analytical skills.
  • Ability to work independently and in a team across all levels and diverse cultures, and to lead team projects.
  • Excellent verbal and written communication skills.
  • Ability to multitask, meet deadlines, and work in a fast-paced environment.
  • Detail-oriented and organized.
  • Excellent interpersonal and customer service skills.
  • Strong computer skills, including Microsoft Office Suite.
  • Ability to exert 30–60 pounds of force occasionally, 20–30 pounds frequently, and up to 20 pounds constantly to lift, carry, push, pull, or otherwise move objects.
  • Ability to frequently stand, walk, reach, climb or balance, and stoop, kneel, crouch, or crawl; frequent use of hands and fingers to handle or feel.

Nice To Haves

  • Industry experience in a warehouse or distribution center.
  • Manhattan Warehouse Management System experience.

Responsibilities

  • Manage projects and project labor related to improving goods quality or Distribution Center processes.
  • Document and communicate Distribution Center quality issues to appropriate personnel.
  • Audit inbound and outgoing shipments for quality issues.
  • Maintain equipment and housekeeping standards.
  • Ensure warehouse flow and planning are maintained.
  • Ensure proper stock rotation and availability of warehouse supplies and equipment, including RF units and batteries.
  • Assist with physical inventories.
  • Ensure safety standards are met and comply with OSHA and MSDS standards.
  • Demonstrate a thorough understanding of and comply with the company’s safe lifting practices.
  • Document attendance and participate in team member reviews.
  • Coach, train, and mentor distribution team members in quality.
  • Work in a manner consistent with company core values and reinforce the company’s Mission, Vision, Values, policies, procedures, and organizational goals.
  • Foster high-quality customer service.
  • Provide leadership and support training on safety programs, processes, and procedures; follow established safety procedures, participate in safety training, acquire certifications, and report safety concerns promptly.

Benefits

  • Bonus opportunities and career advancement opportunities at every level.
  • 401(k) with company match.
  • Employee Stock Purchase Plan.
  • Referral Bonus Program.
  • Medical, dental, vision, life, and other insurance plans, subject to eligibility criteria.
  • Paid vacation and sick time for eligible associates.
  • Paid holidays plus a personal holiday.
  • Paid Volunteer Time Off starting on Day 1.
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