Coordinator, Provider Education

CVS Health • Carolina, NC

21h

About The Position

The Coordinator, Provider Education supports the execution of provider education programs through coordination, scheduling, communications, and administrative support. The role manages logistics, maintains program materials and tracking tools, coordinates across stakeholders, and supports routine reporting. It supports the Provider Onboarding, Performance Excellence, and Learning (PROPEL) program and the Clinical Excellence Series, partnering with clinical and operational leaders to deliver organized learning experiences aligned with team and organizational priorities.

For PROPEL, the coordinator supports day-to-day program logistics and execution in collaboration with the Lead Medical Director, Clinical Performance, and PROPEL Provider Coaches. Duties include coordinating schedules, meetings, trainings, and provider participant scheduling; maintaining coaching materials and documentation; supporting communications; tracking participation, evaluations, and program data; preparing trackers, dashboards, status updates, and meeting materials; and supporting integrated work between PCP Onboarding and PROPEL.

For the Clinical Excellence Series and Education Committee, the coordinator supports the Sr. Medical Directors, VPs of Clinical Excellence, and Lead Faculty with session logistics, scheduling, Zoom meetings, speaker outreach, stakeholder communications, educational-material review coordination, and session-material organization. The role also supports Continuing Medical Education administrative processes when applicable, tracks attendance and feedback, prepares routine summaries and updates, and coordinates follow-up and documentation for program improvements.

The position also provides backup coverage for provider education activities, supports ad hoc projects and evolving team priorities, and performs other duties as assigned. The role is full time, with 40 anticipated weekly hours. The stated pay range is $21.10–$36.78, and the position is eligible for a CVS Health bonus, commission, or short-term incentive program. The posting describes the role as supporting work from home but does not specify a workplace type.

Requirements

• At least 2 years of experience in healthcare, education, program coordination, administrative support, or a related field.
• Bachelor’s degree required.
• Strong organizational skills and ability to manage multiple tasks, deadlines, and stakeholders simultaneously.
• Strong written and verbal communication skills.
• Strong time-management skills.
• Comfort working from home.
• Comfort coordinating with primary care providers, senior leaders, and front-line staff.
• Strong attention to detail and ability to maintain accurate schedules, materials, trackers, and program documentation.
• Ability to support multiple workstreams and follow through reliably in a fast-paced, matrixed environment.
• Experience collecting, organizing, and maintaining data for routine program tracking and reporting.
• Proficiency in Google Workspace and other standard business tools.

Nice To Haves

• Experience supporting provider education, learning programs, or clinical operations.
• Familiarity with value-based care.

Responsibilities

• Coordinate PROPEL program logistics, schedules, meetings, trainings, and related activities.
• Support provider participant scheduling in partnership with center and regional leadership.
• Maintain provider coaching materials, including the coaching handbook, program content, and documentation.
• Coordinate communications and written materials with internal stakeholders, including the marketing team as needed.
• Collect, track, and maintain participation, evaluation, and program data; prepare trackers, summary dashboards, and status updates.
• Maintain and periodically update standard operating procedures and other program documentation.
• Support integrated workstreams between PCP Onboarding and the PROPEL coaching program.
• Prepare program updates for Provider Education team meetings and gather information to share with PROPEL Medical Directors.
• Provide general administrative and coordination support for PROPEL activities.
• Coordinate Clinical Excellence Series session logistics, schedules, and Zoom meetings.
• Identify and support outreach to session speakers and coordinate communications among leadership, speakers, and stakeholders.
• Coordinate review of educational materials to help ensure compliance and relevance; maintain and organize session materials.
• Support Continuing Medical Education administrative processes when applicable, including certificate distribution.
• Collect and track attendance, evaluation, and session feedback data; prepare summaries, status updates, and materials for leadership and stakeholders.
• Support follow-up, documentation, and coordination for program improvements.
• Provide backup support for related provider education activities, including onboarding and educational opportunities.
• Support ad hoc projects and team priorities as organizational needs evolve.
• Perform other duties as assigned.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Paid time off
• Retirement savings options
• Wellness programs
• Other resources supporting physical, emotional, and financial well-being, based on eligibility
• Eligibility for a CVS Health bonus, commission, or short-term incentive program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level