Coordinator - Pro Shop

Wynn Resorts • Las Vegas, NV

7d

About The Position

The Pro Shop Coordinator supports Wynn Golf Club and its operations, providing a high level of guest service in golf operations and retail. The role includes checking in golfers, collecting green fees, answering phone calls, responding promptly to guest requests, and anticipating guest needs. The coordinator also supports Pro Shop sales, product knowledge, merchandise receiving, point-of-sale operations, cash handling, and the cleanliness, presentation, and organization of work areas. The position supports golf operations staff and management while maintaining Wynn and Forbes service standards for guests and coworkers.

Requirements

• Must be 21 years of age or older to apply.
• Strong working knowledge of a computerized cash register.
• At least one year of cash-handling experience in a fast-paced environment.
• Strong written and verbal communication skills.
• Proficient in Microsoft Office.

Nice To Haves

• Prior knowledge of hospitality and golf systems such as Opera, Simphony, and GolfNow OpenCourse; preferred but not required.
• Prior knowledge of the game of golf; preferred but not required.

Responsibilities

• Support daily operations of Wynn Golf Club and the Pro Shop.
• Check in golfers and collect green fees.
• Answer phone calls and provide exceptional guest service, responding promptly to requests and anticipating needs.
• Handle golf operations, retail, and guest-service tasks while multitasking.
• Use product knowledge to support golf operations and retail sales.
• Maintain Wynn and Forbes service standards when interacting with guests and coworkers.
• Maintain cleanliness, visual presentation, and organization in all work areas.
• Receive and verify merchandise for quality and accuracy.
• Operate retail point-of-sale systems and handle cash accurately.
• Support golf operations staff, assistant managers, managers, and the director.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed