Coordinator, Planning Council Support

United Way•Orlando, FL

About The Position

Ensure compliance with the programmatic requirements of the Planning Council Support contract while supporting the Planning Council for the Ryan White HIV/AIDS Program (RWHAP) in the Orlando Service Area, covering Brevard, Lake, Orange, Osceola, and Seminole Counties. The role provides operational, administrative, training, recruitment, and meeting support to the Planning Council and helps prepare annual RWHAP planning and resource-allocation processes. It also requires maintaining confidentiality and following HIPAA, FIPA, PHI, and PII requirements. The position involves frequent interaction with internal and external customers, occasional travel among locations in the service area, and frequent evening and weekend hours. The work requires prolonged concentration and access to a private, secure, stable high-speed internet connection and a quiet, confidential workspace. Reliable transportation is required.

Requirements

Associate degree, or an equivalent combination of experience and education that may be considered in lieu of a degree.
One year of administrative experience required.
Novice experience with Microsoft Office required.
Customer service skills and experience required.
Attention to detail and accuracy.
Ability to multitask and work in a fast-paced environment.
Ability to work independently with minimal supervision.
Excellent written and oral communication skills and strong listening abilities.
Presentation skills and ability to convey information clearly and engagingly to diverse audiences.
Ability to use organizational skills effectively.
Access to a private, secure, stable high-speed internet connection.
Access to a quiet, confidential workspace.
Reliable transportation.
Ability to meet the stated physical demands, including prolonged sitting or standing, communication, repetitive fine-motor motions, keyboard use, standard office equipment use, frequent travel, lifting and moving items up to approximately 30 pounds, and bending, stooping, or kneeling.

Nice To Haves

One year of experience in social services, health education, or community health initiatives.
Previous experience with organizations focused on HIV/AIDS.
Experience with social media management and familiarity with website management.

Responsibilities

Provide technical support for Planning Council offsite and onsite meetings, outreach, and activities.
Support meetings by setting up, tracking attendance, preparing materials, and breaking down, while ensuring compliance with established guidelines.
Answer and coordinate inbound communications related to Planning Council members.
Coordinate and schedule presenters for the Ryan White Community Meeting.
Develop and provide training to Planning Council members as needed.
Facilitate and oversee onboarding for new Planning Council members.
Coordinate and oversee recruitment efforts to engage new Planning Council members.
Prepare a monthly narrative report for the Grantee detailing Planning Council activities.
Ensure the Planning Council maintains adequate membership that accurately represents the demographics of the HIV epidemic.
Manage, update, and maintain Planning Council member records.
Develop in-depth knowledge of Planning Council and Ryan White programs.
Cultivate collaborative relationships with Planning Council support staff from other Part A Eligible Metropolitan Areas (EMAs).
Assist in preparing the annual Data Presentation, Priority Setting, and Resource Allocation Processes for the RWHAP Orlando Service Area.
Maintain client and staff confidentiality and adhere to HIPAA, FIPA, PHI, and PII requirements.
Provide backup support to the Planning Council Support team.
Perform other assigned duties and responsibilities that contribute to organizational success.