Coordinator Physician Services

Care Dimensions•Danvers, MA

5d•Onsite

About The Position

Care Dimensions has a truly meaningful purpose – to provide compassionate care to our patients who are faced with an advanced or end-of-life illness. Since 1978, Care Dimensions has been a driving force in expanding access to hospice and palliative care in Massachusetts. At Care Dimensions, we invest in people who take pride in caring and supporting. We support and strengthen our people with extensive training, teamwork and technology. Our values are embedded in our work, each and every day: Compassion, Excellence, Collaboration, Integrity, Responsiveness, Innovation. As part of the Care Dimensions team, you’ll gain the support and inspiration for a career you’ll find meaningful every day. Join a Team That Makes Every Day Matter At Care Dimensions, our mission is to provide compassionate care and support to individuals and families facing serious illness. Behind every exceptional patient experience is a team of dedicated professionals working together to ensure seamless, high-quality care. We are seeking a Physician Services Coordinator to lead the administrative operations of our Physician Services department. This is an exciting opportunity for an experienced healthcare professional who enjoys coordinating complex activities, supporting physicians and advanced practice providers, mentoring staff, and driving operational excellence in a mission-focused organization. If you are highly organized, thrive in a collaborative environment and take pride in creating systems that help clinicians deliver exceptional care, we'd love to hear from you.

Requirements

Minimum of five years of experience in a healthcare, medical practice, or physician office setting.
Demonstrated experience coordinating activities in a multidisciplinary healthcare environment.
Strong organizational, planning, and time-management skills; ability to manage multiple priorities while meeting deadlines in a fast-paced setting.
Knowledge of provider scheduling, healthcare operations, and regulatory requirements.
A proactive, collaborative approach with a commitment to continuous improvement and service excellence.
Proficiency with Microsoft Office, including Outlook, Excel, Word, and PowerPoint.
Ability to maintain confidentiality and exercise sound judgment when handling sensitive information.
Excellent interpersonal, communication, and problem-solving skills.

Nice To Haves

Associate or bachelor’s degree, preferred.
Experience supervising or leading administrative staff, preferred.

Responsibilities

Supervise and mentor the Physician Services Administrative Assistant team.
Foster a culture of responsiveness, teamwork, accountability, and customer service excellence.
Coordinate physician and nurse practitioner schedules to ensure provider coverage and operational efficiency.
Manage provider calendars, IDT meeting assignments, on-call schedules, and other scheduling.
Collaborate with clinical leaders, intake, admissions, and other departments to ensure timely provider response to patient care needs.
In collaboration with the Chief Medical Officer, responsible for ensuring Fellows/Residents from other institutions have appropriate onboarding, shadowing experiences as well as independent patient visits.
Support providers with daily operational processes, including documentation, electronic systems, timekeeping, mileage reporting, and e-prescribing.
Ensure Medicare-required face-to-face visits and related documentation are completed accurately and on time.
Maintain compliance with organizational policies, regulatory requirements, and physician services standards.
Identify opportunities for process improvement and implement solutions that enhance efficiency and service delivery.
Maintain accurate electronic and manual departmental records, policies, and procedures.
Partner with Physician Services leadership to implement new systems and workflows.
Support productivity goals while helping ensure providers can focus on delivering exceptional patient care.