Coordinator Patient Accounts

NY United Health Services • Binghamton, NY

1d

About The Position

The Senior Coordinator provides quality and efficient customer service to patients through the daily management of a team of patient coordinators. This includes motivating, recognizing and rewarding team members, coaching and training them, and resolving problems. The role is part of Enterprise Services, UHS Revenue Cycle Operations, and is scheduled for 40 hours per week on the day shift.

Requirements

• High school diploma or equivalent.
• At least 2 years of prior office or clerical experience.
• Knowledge of CPT and ICD-9/10 terminology.

Nice To Haves

• Prior experience in hospital third-party billing practices and telephone contact.
• Strong database and software experience, including Microsoft Word and Excel.

Responsibilities

• Manage a team of patient coordinators in their daily work.
• Provide quality and efficient customer service to patients.
• Motivate, recognize, and reward team members.
• Coach and train team members.
• Solve problems.

Benefits

• Medical, dental, and vision coverage for employees working 24 or more hours per week, starting the first of the month after hire.
• Discounted childcare through Bright Horizons.
• Voluntary pet insurance, legal services, and identity theft protection.
• PTO accrual starting on day one.
• 403(b) retirement plan with company match.
• Flexible spending accounts.
• Access to financial advisors.
• Up to $400 per year in wellness rewards.
• 24/7 EAP counseling and virtual mental health support.
• PTO donation program.
• Access to more than 100,000 online courses and leadership programs.
• Tuition reimbursement.
• Internal mobility opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED