Coordinator Patient Accounts

United Health Services•Binghamton, NY

2d•$19 - $28

About The Position

The Senior Coordinator provides quality and efficient customer service to patients through the daily management of a team of patient coordinators. This includes motivating, recognizing and rewarding team members, coaching, training, and problem solving. The position is in Enterprise Services, UHS Revenue Cycle Operations, with a regular day shift and 40 scheduled hours per week.

Requirements

High school diploma or equivalent.
Two years of prior office or clerical experience.
Knowledge of CPT and ICD-9/10 terminology.

Nice To Haves

Prior experience in hospital third-party billing practices and telephone contact.
Strong database and software experience, including Microsoft Word and Excel.

Responsibilities

Manage a team of patient coordinators on a daily basis.
Provide quality and efficient customer service to patients.
Motivate, recognize, and reward team members.
Coach and train team members.
Address and resolve problems.

Benefits

Medical, dental, and vision coverage for eligible employees working 24 or more hours per week.
Discounted childcare through Bright Horizons.
Voluntary pet insurance and legal services.
Paid time off accrual beginning on day one.
403(b) retirement plan with company match.
Flexible spending accounts.
Access to financial advisors.
Up to $400 per year in wellness rewards.
24/7 employee assistance program counseling and virtual mental health support.
PTO donation program.
Professional attire through the Classy Closet.
Access to online courses and leadership programs.
Tuition reimbursement.
Clinical ladders and internal mobility.