Coordinator Operations Services

ASM Global • Kansas City, MO

2d

About The Position

The Operations Services Coordinator provides administrative and operational support to the Facility Operations department at T-Mobile Center, helping ensure efficient day-to-day operations, project coordination, vendor communication, and departmental organization. The role supports facility improvement projects, procurement coordination, sustainability tracking, operational systems administration, reporting, scheduling, and departmental documentation. It works closely with Operations leadership, Finance, vendors, contractors, and internal departments in a fast-paced venue environment.

The ideal candidate is highly organized, detail-oriented, adaptable, and able to manage multiple priorities while providing strong administrative and operational support. The position also supports event-day operational needs and VIP activities as assigned, and requires the ability to work evenings, weekends, holidays, and extended hours as operationally required.

Requirements

• A bachelor's degree in Business Administration, Event Management, Project Management, Operations, Facilities Management, or a related field is preferred; equivalent experience is accepted.
• One to three years of experience in administrative support, operations coordination, facilities support, event operations, project coordination, or related work is preferred.
• Strong organizational skills and ability to manage multiple priorities and deadlines in a fast-paced environment.
• Strong written and verbal communication skills.
• Ability to collaborate across multiple departments and levels of the organization.
• Strong attention to detail and ability to maintain accurate records and documentation.
• Proficiency in Microsoft Office Suite, including Excel, Word, Outlook, Teams, and SharePoint.
• Ability to learn operational systems, reporting platforms, and department software tools.
• Professionalism and discretion when handling confidential or sensitive information.
• Ability to work evenings, weekends, holidays, and extended hours as operationally required.

Nice To Haves

• Basic understanding of procurement, invoice processing, and operational coordination processes.
• Experience supporting facilities, venue operations, construction coordination, or operational projects.
• Experience with Microsoft Lists, Power Automate, Power BI, or CMMS platforms.

Responsibilities

• Assist with coordinating facility improvement and operational projects with Operations leadership.
• Maintain project tracking documentation, timelines, schedules, and status updates.
• Coordinate communication among vendors, contractors, internal departments, and Operations leadership.
• Support purchase order processing, invoice tracking, and project-related documentation.
• Assist with tracking project progress and budget-related updates.
• Organize project files, vendor documentation, contracts, and operational records.
• Schedule project meetings and prepare meeting materials.
• Coordinate internal meetings, conference room scheduling, travel arrangements, and departmental administrative support.
• Maintain department calendars, operational documents, standard operating procedures, and shared resources.
• Coordinate work orders and maintenance requests through operational systems.
• Assist with operational logistics and vendor coordination.
• Support event-day operational needs and VIP support activities as assigned.
• Maintain accurate operational records and filing systems.
• Assist with departmental expense tracking and invoice processing in coordination with Finance.
• Maintain accurate data entry and reporting in operational systems, including ALTUM and Microsoft-based tracking tools.
• Support department reporting, dashboards, and operational tracking processes.
• Maintain venue calendars, scheduling systems, and operational resource tools.
• Support the organization and improvement of operational documentation and workflows.
• Assist with training staff on operational systems and work order processes as needed.
• Assist with sustainability tracking and monthly reporting metrics.
• Support utility usage tracking and operational reporting initiatives.
• Maintain records related to sustainability and operational efficiency efforts.
• Interact professionally with internal departments, vendors, contractors, guests, and external partners.
• Support cross-functional communication and coordination across departments.
• Maintain confidentiality and professionalism when handling sensitive or operational information.
• Perform other duties and special projects as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level