Coordinator of College Engagement & Student Experience

Shenandoah University•Winchester, VA

8d•Onsite

About The Position

Shenandoah University’s School of Business is hiring a full-time, benefited Coordinator of College Engagement & Student Experience for its main campus in Winchester, Virginia. The position coordinates and executes student-facing initiatives across the College of Business, Engineering & Technology, supporting students from prospective-student engagement through ongoing participation. The role integrates event planning, outreach, student services coordination, and communications to deliver a cohesive, high-quality student experience. Reporting to the Dean for Student Services & Engagement, the Coordinator works under the Dean’s strategic direction and serves as a key liaison among the College, the Office of Marketing & Communications, the Office of Admissions, advising functions, and other university offices. The Coordinator collaborates with faculty, staff, and division chairs on student programming and engagement, while supporting the College’s recruitment, retention, and student engagement initiatives. The role coordinates student-facing events and their logistics; provides front-line administrative support for student services; coordinates with advising personnel; supports recruitment and yield activities; coordinates promotional materials and communications with Marketing & Communications; and tracks participation and engagement data to support reporting and continuous improvement.

Requirements

Strong organizational and project management skills, including the ability to manage multiple priorities and deadlines simultaneously.
Excellent written, verbal, and interpersonal communication skills.
Strong event planning and coordination skills, including logistics, scheduling, communications, and execution.
Ability to work effectively and collaboratively with students, faculty, staff, and external partners.
Strong student- and customer-service orientation and ability to interact professionally with prospective students, current students, and families.
Ability to coordinate effectively across multiple university offices and functional areas.
Strong attention to detail, sound judgment, and commitment to high-quality professional execution.
Ability to take initiative, solve problems, and work independently while remaining responsive to changing priorities.

Responsibilities

Plan, coordinate, and execute student-facing events, including recruitment and yield events, co-curricular and engagement programming, student recognition and awards ceremonies, and signature College events.
Manage event logistics, including scheduling, space coordination, vendor management, communications, and on-site execution.
Maintain a comprehensive calendar of student engagement and College events, and ensure consistent, professional, high-quality student-facing experiences.
Provide front-line administrative support for student services, including responding to and triaging student inquiries, coordinating advising appointments and support processes, and assisting with documentation, tracking, and follow-up.
Work with the Associate Dean on student success and retention initiatives; monitor engagement patterns and help identify opportunities for outreach or intervention.
Coordinate with advising personnel to connect students with appropriate academic and support resources.
Serve as the primary College-level liaison to the Office of Marketing & Communications; coordinate promotional materials and translate College needs into actionable marketing requests and timelines.
Help ensure College messaging aligns with institutional branding standards, and gather and curate student stories, event highlights, and photos for marketing and communications.
Support College-level recruitment and yield initiatives with Admissions, including campus visit days, prospective-student experiences, outreach events, and follow-up communications.
Collaborate with Admissions to improve the prospective-student experience and facilitate the transition from prospective student to enrolled and engaged student.
Track attendance, participation, and engagement across events and student programming; maintain records and generate basic reports.
Provide engagement data and insights to the Associate Dean, and assist in evaluating event and engagement strategy effectiveness and supporting continuous improvement.