Coordinator, Membership Programs

American College of PhysiciansPhiladelphia, PA
Hybrid

About The Position

The Membership Development department of the American College of Physicians (ACP) is seeking candidates for the position of Coordinator, Membership Programs. ACP, a national organization of internal medicine physicians with headquarters in Philadelphia, is the largest medical specialty organization and the second-largest physician group in the United States with 163,000 members worldwide. This is a hybrid position with 2 days per week in the Philadelphia office required.

Requirements

  • Bachelor’s degree
  • 1-2 years of project coordination or administrative support experience
  • Strong customer service, organizational, and project management skills
  • Good communication skills, including writing and proofreading, with the ability to interact effectively with staff, governance, members, and other stakeholders
  • Proficiency in Excel, Word, and web conferencing platforms

Nice To Haves

  • Experience running reports from a database (Personify)

Responsibilities

  • Tracking the activity and progress of member participation in engagement programs
  • Entering data, running usage reports, and conducting annual cleanup of database
  • Coordinating print and email communications to program participants, including updating, proofreading, and scheduling on the College email calendar
  • Responding to member inquiries in a thorough and timely manner
  • Working with internal and external stakeholders to schedule and coordinate membership program webinars
  • Providing administrative and logistical support for the Membership Development department and Dues Coordination team.

Benefits

  • competitive salary
  • superior benefits
  • supportive work environment
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