Materials Coordinator - Customer Service
About The Position
This position is primarily responsible for materials planning in a manufacturing setting. Duties include gathering, recording, and analyzing customer requirements and forecast information; maintaining and improving customer contacts; and developing and coordinating production plans in compliance with Summit Polymers, Inc. manufacturing systems and customer shipping requirements. The role also creates and maintains bills of lading and other customer-required documentation based on daily releases and forecast information. The position coordinates shipping, production, inventory, customer orders, and program launches with customers and internal teams. It also requires completing post-hire required training. The role typically does not require travel.
Requirements
- Business or related degree, or one year of experience in Materials, Planning, and Logistics in a lean manufacturing environment.
- Ability to gather and analyze information and make decisions from a limited number of choices.
- Minimum Wonderlic Select Assessment score of 50, equivalent to a traditional score of 20 on the cognitive portion.
Responsibilities
- Review and monitor customer communications related to Materials, Planning, and Logistics procedures.
- Complete customer-related shipping communications daily, including ASNs and container information.
- Follow customer-dictated order fulfillment procedures.
- Develop daily shipping plans based on customer release and forecast information.
- Create customer-required shipping documentation.
- Establish daily production plans in accordance with Summit Polymers, Inc. manufacturing protocols.
- Perform inventory analysis and recommend inventory adjustments.
- Maintain customer contact and ensure timely processing of orders, shipments, and changes.
- Report customer issues to appropriate personnel and participate in resolving them.
- Communicate customer blanket orders, spot-buy orders, and other changes to release requirements to appropriate departments.
- Coordinate with Manufacturing, Quality, and Engineering teams to meet customers’ daily release requirements.
- Coordinate release activities for new programs, new parts, or program launches to ensure requirements are met.
- Maintain target inventory levels in accordance with corporate goals.
- Analyze, review, and determine appropriate production patterns to meet customer and plant expectations.
- Complete all required post-hire training.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
