Coordinator, Marketing & Communications

Rick Hansen Foundation•Richmond, BC

12d•Hybrid

About The Position

As the Coordinator, Marketing & Communications, you’ll support the Rick Hansen Foundation (RHF) Marketing & Communications (Marcomm) team by coordinating and producing audience-focused communications that strengthens brand awareness and advances RHF’s mission. You’ll work across digital and print channels, supporting day-to-day project delivery—from email marketing and content coordination to basic design/video support and administrative coordination. With strong attention to detail, you’ll apply brand standards and accessibility best practices to deliver high-quality work on schedule. You’ll report to the Manager, Marketing & Communications, and collaborate closely with the full Marcomm team to coordinate and deliver communications projects. You’ll also partner with colleagues across RHF to support cross-functional priorities and initiatives.

Requirements

Minimum 2 years of related experience in marketing, communications, or a similar coordination role.
Graphic design experience.
Video editing experience.
Strong computer proficiency, including Word, Excel, PowerPoint, Microsoft Outlook, CoPilot and SharePoint.
Experience with a Customer Relationship Management (CRM) system such as Salesforce, an email marketing system such as Pardot.
Strong written and verbal communication, customer service, interpersonal, and problem-solving skills.
Strong organizational and administrative skills; able to manage multiple priorities and deadlines.
Professional, flexible, and adaptable in a changing environment.
Highly accurate with strong attention to detail.
Able to work independently and collaboratively as part of a team in a fast-paced environment.
Able to handle sensitive information and maintain confidentiality.

Nice To Haves

Post-secondary diploma or university degree in marketing, communications, or a related field is an asset.
Knowledge of accessible communications and inclusive content best practices is an asset.
Awareness of, and sensitivity to, disability-related issues is an asset.

Responsibilities

Prepare workback schedules and support on-time project delivery.
Gather project estimates and associated approvals.
Track and communicate project status, coordinate feedback cycles and approvals.
Partner with program teams as the Marcomm liaison to coordinate communications; attend meetings and keep the Manager informed.
Execute email marketing in Pardot email marketing system — build and design impactful and accessible emails and engagement journeys for key audiences, coordinate content, approvals, contact lists and suppressions and timelines.
Create and share monthly email performance reports with Marcomm and program teams.
Apply and recommend email marketing best practices.
Maintain the RHF staff email distribution list.
Lead production of the RHF internal newsletter (InMotion).
Lead video production projects (workbacks, talent and releases, videographer booking, edits, and accessibility services); complete in-house edits within your skillset; share progress updates; and attend onsite filming as required.
Design social media imagery and website assets in collaboration with the Sr. Digital Marketing Specialist.
Proofread materials and provide backup graphic design support as needed.
Ensure all communications developed align with brand guidelines and is accessible.
Help to develop and keep track of Marcom Contracts and PO’s.
Manage the Marcomm budget control report.
Upload invoices into RHF’s Business Central financial system.
Maintain and update the annual Marcomm content calendar.
Maintain the external vendor partner list and positive vendor relationships.
Create team meeting agendas and minutes.
Maintain and update SharePoint files and folder structures (including version control).
Manage RHF business card and name tag orders.
Participate in team meetings and brainstorms.
Support other related duties aligned with the purpose and accountabilities of the role.