Coordinator, Logistics

Holland America/Princess Alaska-Yukon Land Operations•Fairbanks, AK

About The Position

The Coordinator, Logistics supports Holland America Line and Princess Cruises’ Alaska tourism operations. The role oversees the preparation, compilation, and distribution of guest documents and activity reports; helps organize guest data and align guest documents with company reports; communicates detailed guest information to other departments as a support liaison; and compiles and checks guest welcome materials for accuracy. The position is seasonal and full-time, based in Fairbanks Transportation and Guest Services.

Requirements

  • High school completion or equivalent certification.
  • Ability to prioritize work, meet deadlines, and maintain attention to detail while working in a team or group environment.
  • Ability to communicate clearly, verbally and in writing, with customers, employees, and management.
  • Proficiency with computer business applications and working knowledge of computerized reservation systems.
  • Ability to organize and prioritize work while maintaining attention to time constraints in a team or group environment.
  • Ability to work in a fast-paced environment with multiple tasks and external influences.
  • Ability to work independently with minimal supervision while achieving daily goals.
  • Ability to support and comply with company policies, procedures, guidelines, and health and safety standards.
  • Ability to stand, walk, or work on feet for a minimum of 8 hours per day.
  • Must pass a pre-employment background check.
  • Must be eligible to work in the United States; the employer is unable to sponsor or take over sponsorship of employment visas at this time.
  • Minimum age of 18 is required to reside in company housing, where available.

Nice To Haves

  • One year of experience in logistics work or equivalent experience is preferred.

Responsibilities

  • Oversee the preparation and compilation of guest documents, including distribution of detailed activity reports used to analyze guest activity.
  • Work with the fellow Logistics Coordinator to maintain consistency between guest documents and company reports by helping prepare and organize guest data.
  • Communicate detailed guest information with other departments and act as a support liaison.
  • Compile guest welcome materials and review them for accuracy to support an optimal guest experience.

Benefits

  • Free cruise after the first season
  • Reward for Referral Program
  • Rewards and incentives
  • Community service
  • Employee activities
  • Professional growth
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